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@informa.fi
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Heikki Susi is listed as Software Designer at Informa Oy, a with 15 employees, based in Helsinki, Uusimaa, Finland. AeroLeads shows a work email signal at informa.fi and a matched LinkedIn profile for Heikki Susi.
Heikki Susi previously worked as Field Service Technician at Suomen Teollisuusmerkintä and Engineer, Customer Trial at Microsoft. Heikki Susi holds Vocational, Electrical Installations / Consumer Electronics Repair. from Vallilan Ammattioppilaitos.
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AeroLeads found 1 current-domain work email signal for Heikki Susi. Compare company email patterns before reaching out.
I’m a hardworking and self-steering professional, who is having a long experience on mobile device- and ICT –industry. My experience, skills and knowledge is covering on both software and hardware technologies. Due the long experience in the customer service, electronics HW-repair and IT/technical support related tasks, I’m aware that customers pay our bills and I have always preferred supporting my customers as fast as possible, but resolving the issues with the best possible quality solution. And, what I think is the best about the technology industry is, that there is always something new to learn and the possibilities for challenging yourself, and for personal growth are endless.Therefore I also want to continue working on ICT related jobs in the future, possibly working on the following job titles: engineer, IT-support- or system specialist, IT-technician, SW developer, SW test engineer, repair technician etc.
Listed skills include Mobile Devices, Telecommunications, Mobile Technology, Mobile Communications, and 28 others.
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A career timeline built from the work history available for this profile.
Espoo
#Nicelabel all editions specialist including ERP/MES integrations#Industrial label, inkjet and laser printers specialist including remote control protocols#C##Visual Studio#Xamarin Android#Python #VB-Script #SQL server#Windows server
Helsinki Area, Finland
Espoo
-Site coordinator for Lumia SW/HW testing activities. Delivering the test devices, trainer and support person for the testers. In close collaboration with Product Test Leaders. Participating actively on Lumia user and SW testing programs.-Member of the Lumia global events technical team. Demo phones preparation and technical support at product public launch events around the world. Close collaboration with the Product Marketing, Lumia Product Program teams and demo persons.-Mobile… Show more -Site coordinator for Lumia SW/HW testing activities. Delivering the test devices, trainer and support person for the testers. In close collaboration with Product Test Leaders. Participating actively on Lumia user and SW testing programs.-Member of the Lumia global events technical team. Demo phones preparation and technical support at product public launch events around the world. Close collaboration with the Product Marketing, Lumia Product Program teams and demo persons.-Mobile device HW-repairs (mechanical- and electrical repairs, fault finding and quality inspection).-Specialist of numerous Windows Phone SW update and R&D tools.-Windows Phone SW image configuration. Ownership of device SW images used in user trials. Responsible for the SW image configuration mainly related to Windows Phone crash dump settings. Collaboration with the Lumia R&D, Quality and SW integration teams.-SW development. VBA, C++ and C#. Phone Centre request management system development (VBA). Other Windows Phone related helper tools (C++, C#)-Remote control of global User testing Lumia SW update workstations and technical support material creation. Show less
Espoo
Support specialist at the Espoo Mobile Phone Center (support desk for mobile issues):-Customer service and end user support in hectic support desk environment. Installation and configuration of the Enterprise mobile services and mobile applications for Symbian and Meego. Problem solving, 2nd Tier support (ITSM tool) and close collaboration with different Nokia IT teams. -Mobile device HW-repairs (mechanical- and electrical repairs, fault finding and quality inspection) and SW… Show more Support specialist at the Espoo Mobile Phone Center (support desk for mobile issues):-Customer service and end user support in hectic support desk environment. Installation and configuration of the Enterprise mobile services and mobile applications for Symbian and Meego. Problem solving, 2nd Tier support (ITSM tool) and close collaboration with different Nokia IT teams. -Mobile device HW-repairs (mechanical- and electrical repairs, fault finding and quality inspection) and SW updates. -Project management; autonomous development of the Phone Center support processes. Project manager of the request management software (Flash Cordon) development used in the Phone Centers.-Reporting; creating monthly reports; including statistics, issues, activities, and costs savings of the Mobile Phone Centre.-VIP support Member of the on-call VIP support team for the Company board members. Solving wide range of IT problems using tight SLA. Visits to the Board member homes included. Show less
Helsinki
-Mobile device hardware repair (mechanical- and electrical repairs, fault finding and quality inspection). -Mobile device SW updates. -Customer service and end user support in mobile phone issues. -Collaboration and proving support for Nokia Care service points in Finland & Baltics. -Customer reclamation management. -Trainer of BGA/CSP soldering methods for authorized Nokia Care service points in Finland and Baltics. -Project management; VIP-repair service delivery for… Show more -Mobile device hardware repair (mechanical- and electrical repairs, fault finding and quality inspection). -Mobile device SW updates. -Customer service and end user support in mobile phone issues. -Collaboration and proving support for Nokia Care service points in Finland & Baltics. -Customer reclamation management. -Trainer of BGA/CSP soldering methods for authorized Nokia Care service points in Finland and Baltics. -Project management; VIP-repair service delivery for Parliament of Finland Show less
Other employees you can reach at informa.fi. View company contacts for 15 employees →
Timo Kajava
Colleague at Informa OyHelsinki, Uusimaa, Finland
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Marko Vuorinen
Colleague at Informa OyHelsinki, Uusimaa, Finland
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JL
Juha Lavi
Colleague at Informa OyVantaa, Uusimaa, Finland
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Timo Tornberg
Colleague at Informa OyTampere, Pirkanmaa, Finland
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Ari Savolainen
Colleague at Informa OyTurku, Southwest Finland, Finland
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JK
Jari Kyllönen
Colleague at Informa OyVihti, Uusimaa, Finland
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JK
Jari Kyllönen
Colleague at Informa OyVihti, Uusimaa, Finland
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JK
Juha Karppinen
Colleague at Informa OyEspoo, Uusimaa, Finland
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JA
Jaakko Ahtila
Colleague at Informa OyFinland
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AH
Anu Haapanen
Colleague at Informa OyKirkkonummi, Uusimaa, Finland
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Quick answers generated from the profile data available on this page.
Heikki Susi works for Informa Oy.
Heikki Susi is listed as Software Designer at Informa Oy.
AeroLeads has found 1 work email signal at @informa.fi for Heikki Susi at Informa Oy.
Heikki Susi is based in Helsinki, Uusimaa, Finland while working with Informa Oy.
Heikki Susi has worked for Informa Oy, Suomen Teollisuusmerkintä, Microsoft, and Nokia.
Heikki Susi's colleagues at Informa Oy include Timo Kajava, Marko Vuorinen, Juha Lavi, Timo Tornberg, and Ari Savolainen.
You can use AeroLeads to view verified contact signals for Heikki Susi at Informa Oy, including work email, phone, and LinkedIn data when available.
Heikki Susi holds Vocational, Electrical Installations / Consumer Electronics Repair. from Vallilan Ammattioppilaitos.
Heikki Susi is listed with skills including Mobile Devices, Telecommunications, Mobile Technology, Mobile Communications, Mobile Applications, Technical Support, Project Management, and Smartphones.
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