Heil Jonathan Email & Phone Number

Harrisburg, Pennsylvania, United States

Manages Enterprise-level Information Technology projects for program customers in the Departments of Human Services, Aging, Health, and Drug and Alcohol Programs.*Responsible for Release Management process and QA standards, including process documentation, classification of all implementation types, enforcement of QA and RM standards and best practices, tools to assists in the automation of these processes, and management and processing of all implementation requests submitted by both internal staff and vendors.*Acts as the Change Manager for the organization, responsible for standing up Change Management processes, including creation/maintenance of process documentation, facilitation of the CCB(s), escalation, and after-action review of issues resulting from changes made. *Works alongside the Enterprise Project and Portfolio Management area to ensure proper contract SLA’s and warranty periods are leveraged when needed.*Procures contracted or other resources to augment state staff resources in order to support agency mission.*Management of high-level technical staff who are responsible for multiple complex technical projects and/or software applications. *Responsible for the enterprise implementation of Application Testing standards and best practices, ADA/508 Accessibility Compliance, use of TFS and MS Testing tools, enforcement of QA standards for Enterprise Releases, and maintaining the Deliver Center's Application Asset Inventory*Sets direction for the Service Center in the areas of Unit, Regression, and Acceptance testing, giving guidance to development teams in these areas, as well as enforcing Commonwealth Standards. *Responsible for the implementation of Test Automation across platforms, including development of platforms and tools for assisting in the automation of all types testing.

Harrisburg, Pennsylvania, United States

Manages Enterprise-level Information Technology projects for program customers in the Departments of Welfare, Aging, and Health. Responsible for operations of large-scale enterprise applications supporting multiple programs across the Departments of Welfare, Health, and Aging. Operational responsibilities include maintenance, system interfaces, data integrity, and change control.Manages budgets for large-scale IT projects as well as operations budget for enterprise spplications.Supervises and directs the work of both state employee staff and more than 35 contracted staff.Contributes project management, business analysis, and technical expertise to program area customers in support of their programs and the IT systems they leverage to automate their business processes. Participates in project planning and initiation, often acting on behalf of and working with portfolio managers. Collaborates with program sponsors, IT representatives, vendors, state staff, and other stakeholders.Collaborates and provides input into the creation of Advanced Planning Documents (APDs) for federal funding participation in enterprise initiatives.Serves on IT procurement Technical Advisory Teams, participating in review of proposals, advising evaluation team members, oral presentations, and Q&A sessions.Manages all aspects of project execution, including but not limited to governance, budget accountability, status reporting, risk and issue management, scope and change management, project plan creation and critical path analysis, closeout, after action review, and lessons learned. Coordinates projects across multiple programs, applications, and departments, regularly including multiple IT contract vendors and both internal and external stakeholders.Creates, collaborates, and delivers training on IT solutions, project management, business analysis, and other related topics.