Cindy Heiner Email and Phone Number
My cybersecurity career began in 2003 when a colleague asked me to reconsider taking an early retirement package from Verizon. I was nowhere near retirement age, of course. But the opportunity was there to “retire” and I was seriously considering moving to smalltown Oklahoma and opening a coffee shop and bookstore. I’d been in information technology for about two years and found I didn’t love it. That conversation is crystal clear twenty years later. He asked if I’d consider joining him on his newly formed application security team. I asked him if I could work from home (I was a single mom and has a new puppy to boot) and be promised I wouldn’t get laid off the next year. Obviously, he couldn’t promise I wouldn’t be laid-off, but we came to an agreement on working from home. Thus began the career I’ve loved.I’ve often said that cybersecurity saved my career. What I know now is that my experience is more than the sum of my years of work experience. The real work and growth happened outside technology.In 2010 I attended a Dallas ISACA chapter meeting where Jeff Snyder was speaking about the freedom and strategic advantage of working within your CliftonStrengths. Jeff was on fire. For the first time ever, I stayed after an event to chat with the speaker. The impact that one encounter had on me is immeasurable. After 11 years of friendship, mentoring, and coaching and while Jeff was quite literally dying of ALS/Lou Gehrig’s Disease he finally let me in on what he’d known all along. I had more to give than what I was currently giving. I was, he said, the next Jeff. He wanted me to take on Strengths coaching too.Finally, here I am, a certified Gallup CliftonStrengths coaching with a decade of experience on the topic and more years than that of input and sweat equity from Jeff Snyder. I have a unique view on Strengths coaching because of my work but also a passion for helping people develop into the team members and leaders they can be by tapping into their giftedness. It isn’t always an easy journey, but it is totally worth it. Join me!
Aiden Technologies, Inc.
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Chief Information Security OfficerAiden Technologies, Inc. Dec 2023 - PresentMckinney, Texas, Us
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Vciso ConsultantPure It Credit Union Services Aug 2023 - PresentCypress, Texas, UsvCISO for multiple credit unions driving the maturation of security programs and overall risk reduction as well as ensuring regulatory compliance. -
FounderSecurfutures Llc May 2023 - PresentSupporting companies of all sizes in multiple ways-vCISO Cybersecurity consulting based upon 20 years of rock solid security experience in multiple industries-Individual leadership coaching focusing on high-potential techies aspiring to level-up their career into leadership-Team coaching using Gallup's CliftonStrengths to create super performing teams that are engaged -
Advisory Board MemberElevate Xchange Oct 2022 - PresentPlano, Tx, Us -
Executive Director - Cybersecurity And Technology ControlsJpmorgan Chase & Co. Jun 2020 - Apr 2023New York, Ny, UsResponsible Product Owner for global identity and access management solutions spanning firm-wide use of digital certificates, cloud root account management, and authentication.-Redefined control procedures to drive a robust risk and controls environment which protects the company, clients, and customers. -Creates and maintains the product strategy and roadmap and clearly communicates priorities to engineering teams and stakeholders.-Influences multiple teams to effectively collaborate while overcoming challenging time, resource, and technical obstacles.-Served as the voice of the customer and was the final authority on product requirements and deliverable completion. -Led a cross-functional initiative on empowering teams. -
Director, Cybersecurity Advisory PracticeAon May 2017 - Jun 2020London, GbProvided leadership and oversight for client delivery teams on engagements such as compliance gap assessment, compliance and governance program design, and risk assessments.-Led multiple teams to improve business outcomes through engagement definition and improved client reporting which increased customer satisfaction from 60% to 85%. -Led security programs for multiple clients as fractional CISO using years of experience and knowledge to guide toward a more mature and strengthened cybersecurity posture.-Designed security strategy, programs, created governance programs, and strengthened privacy controls.-Created cybersecurity service offerings including repeatable methodology and marketing collateral.-Performed holistic Security Risk Assessments for clients that involve evaluating enterprise risks, including assessment of security architectures, authentication management controls, policies, and governance. -Designed and delivered cyber threat scenario exercises to technical and executive audiences, which demonstrated an organizations’ response style and areas of improvement. -
Cyber Security AdvisorPhillips 66 Sep 2014 - May 2017Houston, Texas, UsConsulted globally with multiple business units to implement Identity Theft, Cyber Security, Data Leakage and Data Security best practices.-Built security controls to protect information assets from unauthorized disclosure, accidental or intentional loss of data, and unauthorized modification of data. Implemented a visionary security risk assessment for cloud computing and networks, enabling the business to harness the power of IT without compromising security.-Created strategy for security awareness and implemented multiple programs to increase end-use awareness of cybersecurity risk and their responsibilities associated with it.-Designed and implemented a risk-based strategy for securing the global application inventory.-Designed and implemented a best-in-class application security program. -
Manager - Nuclear Cyber SecurityEnergy Future Holdings Jan 2012 - Sep 2014Dallas, Texas, UsTransformed the nuclear cybersecurity program to achieve required compliance and earn high ratings from the Nuclear Regulatory Commission.-Led a high performing team of information security professionals to achieve the technical and administrative controls necessary to gain and maintain compliance required to continue operating the nuclear power plant.-Design and implementation of mentoring and training, which allowed for substantial professional growth and company loyalty.-Led and developed a comprehensive approach to Security Operations, including monitoring and securing Business and Process Control / SCADA environments. Oversaw Cyber Security Operations Center (CSOC), Computer Forensics, Incident Response, Threat Intelligence and Penetration Testing initiatives.-Established policies, processes, procedures, and standards and guidelines for corporate IT Security, while considering the unique operating parameters of the businesses. -Led security specialists to drive changes, embed security into organizational culture, and infuse new ideas to deliver business results. -
Senior Member Technical Staff - Verizon Enterprise It SecurityVerizon Feb 1999 - Dec 2011Basking Ridge, Nj, UsIncident Response: Event notification and severity assessment. Direct response and recovery actions for all severity of incidents, including APT. Creates incident records, maintains logs, and provides management communication. Develop, execute, and support of corporate Information Security requirements. Full accountability to manage all aspects of cyber incidents, teaming with the appropriate internal and external stakeholders to ensure successful mitigation or acceptance of identified risks. Application Security: Application security risk assessments. Subject Matter Expert in advanced use of scanning technology such as NESSUS, WebInspect and Appscan. Configure and run dynamic scanners/web vulnerability scanners to test web applications. Conduct expert review of analysis engine output in order to drive continuous improvement. Determine trends/patterns in engine and scan accuracy and provide feedback as appropriate to the engine and scripting teams. Achieve acceptable levels of analysis quality and throughput, as defined by internal metrics.New Technology Evaluation: Research, procure and pilot new technologies as applicable for business use. Examples include Blackberry devices, fingerprint readers and personal firewall technology. Travel to and support of executives involved in pilot groups. Network Operations: Monitor/ maintain performance and capacity for company data centers and corporate offices to ensure maximum efficiency and operational uptime. Work with vendors and cross-functional teams for on-going design efforts and systems support. Troubleshoot and resolve service level and/or critical and system related issues. Document projects including scope, costs, schedule, testing and terms of delivery to ensure project is completed with the highest level of quality, on time and within budget.
Cindy Heiner Education Details
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Dallas Baptist UniversityConflict Resolution -
Dallas Baptist UniversityManagement
Frequently Asked Questions about Cindy Heiner
What company does Cindy Heiner work for?
Cindy Heiner works for Aiden Technologies, Inc.
What is Cindy Heiner's role at the current company?
Cindy Heiner's current role is CISSP, CISM, CRISC, CMMC RP, vCISO, Security Strategist, IT Security Executive, Outcome Focused Security Leader, Builds High Performing Global Teams, Cybersecurity Expert, Gallup Certified CliftonStrengths Coach.
What schools did Cindy Heiner attend?
Cindy Heiner attended Dallas Baptist University, Dallas Baptist University.
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