Nick Hein Email & Phone Number

Distributed, Us

Distributed, Us

Santa Monica, Ca, Us

- Developed the sales process from first call to close, to ensure optimization of the sales funnel- Identified and documented value propositions for each stage of a prospects marketing lifecycle- Developed a unified voice for the ReSci brand- Worked closely with SalesOps to establish reporting dashboards and KPI tracking- Implemented SFDC best practices, structure and reporting within the sales organization

Santa Monica, Ca, Us

- Worked with enterprise e-commerce clients in the retail, skincare, apparel to develop data backed communication strategies- Overhauled the communication strategy for Procter and Gamble brands to utilize artificial intelligence in an effective manner- Developed the first year playbook for new CSMs- Wrote and planned support articles for self-serve clients- Account management for Olay, SK-II, Sugarfina, Entertainment Earth, FIGS, Casetify, Foodstirs, Wowcher (Living Social UK), HBX and HYPEBEAST- 117% MRR retention rate

Jefferson Hills, Pa, Us

• Increased sales in the Northwest Territory by 24% from $2.5 Million to $3.1 Million• Managed multiple accounts and relationships to benefit the KJLC Brand• In-depth technical discussions regarding applications and customer needs to identify proper products• In-depth market research of Semi-Conductor Manufacturers to recommend strategies to break in to larger accounts• Identified new markets for KJLC based on current core competencies and products• Able to quickly build rapport with new accounts and customers • Lead investigation and qualification of new accounts and markets• Negotiations involving price, delivery, terms and conditions, and future contracts• Developed a team in the Livermore Sales Office by establishing norms, goals and shared identity • Identified projects that affected multiple sales territories and shared information to help KJLC as a whole

San Diego, Ca, Us

• Successfully brought two processes from the R&D stage to a production service for the National Ignition Campaign(NIC)• Responsible for management of a team of Engineers and Technicians to produce products for NIC• Intensive production data analysis to alleviate failures and increase output by 13% without added resources• Generated weekly reports on production status and yield analysis utilizing Excel pivot tables and lookups• Discussion with NIC scientists to understand product design needs in order to turn ideas into a viable product• Detailed analysis of complex engineering drawings to ensure product meets necessary requirements• Discussion of design changes and delivery plans based on needs of the customer• Worked with colleagues at LLNL to develop new processes to improve yield of DU hohlraums processes• Written communication on non-conformance reports (NCRs) for products delivered to customers• Preferentially modified production schedules to meet customer needs in a timely fashion• Discussed and ensured that suppliers were able to meet our needs in a timely fashion including lead times, etc.

San Diego, Ca, Us

• Created a database using File Maker Pro, to organize data and to produce useful reports for data analysis• Successfully designed experiments in the laboratory to quicken production and increase yield output• Presentation of ideas and improvements to important audiences in order to show capabilities of General Atomics• Designed protocols for maximum efficiency for production processes• Organized and planned production processes for on-time delivery of products to customers

Master Of Business Administration (Mba)

Biology, Economics