Drive Customer Success and Growth in the California TerritoryManage all customer accounts in California, building strong relationships and ensuring their success.Develop innovative Engineering RF solutions to address customer needs and exceed expectations.Be a trusted advisor, providing exceptional support and guidance to customers.Contribute to the development of cutting-edge products that drive business growth.Lead and manage projects from start to finish, ensuring on-time and on-budget delivery.Secure new business opportunities and achieve ambitious sales targets.Expand the company's reach in the California territory by identifying and nurturing leads.

Sales Engineering

Technical Sales Engineering, cellular modules- Full-Cycle Customer Success (Pre-Sales, Project Management & Growth)Own the entire customer journey, from initial qualification to post-sales support, ensuring exceptional customer success.Partner with cross-functional teams (product, sales, engineering, testing, R&D, operations) to develop and deliver winning solutions.Use engineering expertise to guide pre-sales efforts, identify opportunities, and craft compelling customer proposals.Expertly manage projects, ensuring on-time delivery and exceeding customer expectations.Foster strong customer relationships, providing ongoing support and ensuring long-term satisfaction.Collaborate with the global Field Application Engineering team to drive successful deployments and maximize customer ROI.Contribute to territory growth by identifying new business opportunities and nurturing strategic partnerships.

Senior Technical Account Manager. Helped launch the first in market touch-screen mobile hotspot, 4GLTE MiFi on AT&T’s network: MiFi Liberate. - Manage the lab entry activity at AT&T and lead the effort until we obtain Technical Acceptance.- Work with AVL (AT&T approved vendor lab) to obtain approval- Requirements and management of deliverables for lab submission.- AT&T requirements such as FOTA,10776, 13340, 14782.- Work with various Novatel test teams to make sure we deliver results on time and verify the issues raised by the carrier.- Provide technical support for users testing the product by addressing technical issues opened in AT&T’s Quality Center.- Main technical point of contact to Sales, Product Managers and Customers.- Lead technical discussions with customers to resolve issues, and respond to customers and product management’s various technical requests and inquiries.- Previously held the TAM position for Sprint and Comcast accounts. Helped launch several products including the 1st Novatel 4G MiFi Hotspot (MiFi4082), MiFi2200, MC760.

Design and optimize wireless CDMA networks.