Hei Tung Joy Lam Email and Phone Number

‧ Maintain existing non-airlines partners relationship and explore new partnership with potential partners‧ Check points transfer status and check reports recorded by partners and FWC‧ Arrange marketing activity and promotion campaign to encourage member spending ‧ Monthly promotion channels such as eDM, Facebook, Instagram, aspire scheduling and content design‧ Handle enquires and maintain effective communication with Elite members

‧ Respond promptly the correspondence, emails, faxes and web-forms from programme members related to reservations and ticketing, and other related enquiries‧ Assist elite members' inquiry and service request

‧ Introducing Event and product to customer, inventory control, crowd control‧ Handling registration and gift redemption

‧ Proofreading scripts published on Internet ‧ Quote and paraphrase guests’ opinion on features

‧ Handling incoming enquiries & complaints with customers, filing documents ‧ Receive payment and issue receipts to customers.