John Zhang Email & Phone Number

Jericho, New York, United States

Jericho, Ny

Uniondale Ny

• Managing a team of on and offshore resources, providing product knowledge, direction and prioritization of more than 150 incident, problem and change requests monthly. • Extensive knowledge in the Transaction Lifecycle Management systems (Openlink Endur/Findur) relating to configuration, implementation of business concepts as well as advanced trouble shooting skills in both technical and functional components. • Acted as project lead on numerous internal projects and met all… Show more • Managing a team of on and offshore resources, providing product knowledge, direction and prioritization of more than 150 incident, problem and change requests monthly. • Extensive knowledge in the Transaction Lifecycle Management systems (Openlink Endur/Findur) relating to configuration, implementation of business concepts as well as advanced trouble shooting skills in both technical and functional components. • Acted as project lead on numerous internal projects and met all milestones and deadlines, including creation/implementation of operational processes and organizational structure for Customization Support. • Provided product support for implementation and upgrade projects through advanced troubleshooting, and assisted in resolving blocker type issues, resulting in multiple successful go-lives.• Worked closely with client side resources and internal Product/Development teams to gather business requirements and provided inputs/assessment for solution management. • Provided technical and business expertise throughout the design phase of code fixes and tasked with configuration and functional testing to ensure requirements are satisfied prior to delivery.• Conducted pre-release testing of new software modules, including deployment, configuration and implementation of use case as part of knowledge transfer to the Global Support group.• Performed ground up “proof of concept” type installations for both client and inter-organizational testing along with scenarios for stress testing and performance base-lining. Show less

Massapequa, Ny

• Responsible for managing over 80 million dollars of client assets by creating investment strategies and updating trade models based on economic climate.• Traded multiple accounts actively through research and analysis of various investment vehicles, comprehensive option strategies and technical analysis.• Responsible for research, analysis and proposal on prospective client accounts that resulted in the addition of more than 25 million dollars to asset under management• Assisted… Show more • Responsible for managing over 80 million dollars of client assets by creating investment strategies and updating trade models based on economic climate.• Traded multiple accounts actively through research and analysis of various investment vehicles, comprehensive option strategies and technical analysis.• Responsible for research, analysis and proposal on prospective client accounts that resulted in the addition of more than 25 million dollars to asset under management• Assisted top producer in acquisition of multi-million dollar retirement plans by providing research, analysis and proposals for presentation.• Researched investment products and presented top producer/CEO of company with major investment model changes. Show less

Bachelor Of Business Administration (Bba)

Bachelor Of Business Administration (Bba)