The Botaniq is an online natural health and wellness space aimed at connecting holistic practitioners to our growing wellness community with the mission of elevating the collective health of all Australians.Responsible for business development, customer support, content creation, social media & email marketing, onboarding practitioners, and general admin.

Area Sales Manager for Northside Brisbane. Supporting execution of company vision and targets, marketing initiatives, maintaining compliance to strictly practitioner-only terms of sale, providing excellent customer support and building trust, growing territory accounts, selling in education and new products to practitioners. Also providing training to Integrative Doctors, Pharmacists, Naturopaths, Nutritionists and Herbalists. Continuously working to improve work life balance and maintain close working relationships with my team.

Achievements, special responsibilities and skills acquired:· Responsible for hitting KPIs and sales targets every month· Hit brand targets every month - Bioceuticals, Bioceuticals Clinical, Blackmores Professional, IsoWhey, IsoWhey Wholefoods and IsoWhey Sports· Place orders while also highlighting monthly and bulk deals· Sell in and educate accounts on new, updated and old product lines plus new product ranges· In-store training, merchandising and selling in pharmacy· Doctors lunches with medical practitioners selling and educating to sell/promote new and old products· Attend seminars in out of office hours including ACNEM, HealthEd and the Bioceuticals Symposium· Schedule, organise and travel to country every 2-3 months· Highlight opportunities and convert brands· Brand representative for pharmacies, health food stores, doctors, and allied health practitioners· Complete all admin by required time and respond to customers within 24 hours· Provided excellent customer service and achieved great rapport with clients in the bayside Brisbane area· Working autonomously and with the QLD sales team to achieve sales targets· Ensure all company policies are adhered to by monitoring accounts monthly· Awareness of banner trading terms, discounts and assist with credits where possible· Liaise with clients and company departments, including customer service, the sales team, education, and technical support, in a timely and professional manner· Improved sales skills including better awareness of different personalities and verbal communication to highlight client needs and support with our product ranges

Achievements, special responsibilities and skills acquired:· Personal assistant to the Head of Marketing & Innovation· Assistant and coordinator to the Marketing (portfolio of both OTC & VMS brands – total 10 brands), Innovation, Consumer Insights, Digital and Project Management Teams· Liaising with external Art Studio and Media agencies on behalf of the team· Assisting the brands with contract management and KOL agreements· Liaising with procurement, finance and brand managers in relation to purchase requests and raising purchase orders· Coordination of promotional material for upcoming events and educational seminars· Working alongside Accounts Payable to goods receive invoices and process payments· Organising meeting requests and travel itineraries for the Head of Marketing and the Marketing team· Assisting brand managers with content updates for the websites· Responding to sponsorship and donation requests received through the Naturopathic Helpline· Coordinating print advertisement applications on behalf of brand managers to Complementary Health Council (CHC) and Australian Self Medication Industry (ASMI)· Ensure NPD products and mock-ups are distributed to leadership and sales teams· Manage and organize all areas of the marketing team to allow for better efficiency and carrying out of work· Following up on the successful execution of events or meetings to ensure that it is done to the best possible standard· Any jobs delegated to myself are prioritized accordingly and completed in a timely manner, to ensure successful completion of work assigned· Assisting the Innovation Naturopath with ingredient and marketing ideas for new formulations when required

Providing excellent healthcare advice and customer service to consumers over the phone, email, Facebook and Live Chat. Discussing the benefits of the Sanofi's products including Natures Own, Biorganics, and Cenovis with consumers. Assisting with writing technical information for consumers, pharmacy assistants and pharmacists.

Managing merchandise, stock control and customer product enquiries within the natural health section, including retail, health food, natural beauty and practitioner-only products. Experience working alongside holistic doctors and sports scientists with vitamin/sports compounds within the inner city area in Melbourne, Victoria.

Managing 500-600 pharmacy accounts over Victoria, New South Wales and Queensland. Responsible for increasing sales within my territory, assisting with customer product enquiries, and in-store training's. Product range consisted of 9000 products within the retail, practitioner-only, health food, and healthy living categories.