eSilo is a company that provides small and medium business with disaster recovery and data management solutions, with an emphasis on its backup software, services, and appliances. At eSilo, I have had the opportunity to expand my knowledge and experience with a wide range of technologies that support various technical aspects the business. My main focus at eSilo has been the management of our appliance-based backup services. I worked on the design and integration of the hardware and software components, documented the system installation, maintenance, and software components, designed and implemented a network and software system to securely and reliably manage the backup appliances from a central location, with all hardware remotely located. I also wrote documentation and system policies for deploying, installing maintaining, upgrading, and otherwise supporting all of the hardware involved in all of eSilo's backup solutions. My other responsibilities at eSilo include the administration of a local office network as well as a remote data center network, running our QA test lab, managing virtual machine systems, mail servers, web servers, databases, and various other systems.

True Automation is the leader in property tax appraisal and collections software for the state of Texas. Its customers include most of the county appraisal districts and tax offices in this state. At True Automation, I worked in three different environments: new project development, project maintenance, and emergency software / database support. During my time there, I gained a huge amount of knowledge in SQL, database design, user interface design, system integration, and multi-tiered software troubleshooting.

While attending University classes, I worked as a freelance PC technician building, installing, configuring, repairing, and upgrading personal computers, servers, and networks. I was able to leverage my existing computer hardware and software knowledge and skills to assist home users and small businesses with their various information technology needs.