Helen Devlin Email & Phone Number
Who is Helen Devlin? Overview
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Helen Devlin is listed as Technology Support Manager at Lloyds Banking Group, a with 53179 employees, based in Greater Leeds Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Helen Devlin.
Helen Devlin previously worked as Service Quality Manager at Lloyds Banking Group and OIM Technical Support Analyst at Lloyds Banking Group.
Email format at Lloyds Banking Group
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About Helen Devlin
A confident and motivated IT professional, with exceptional problem solving, technical recovery and process improvement abilities. Capable of enhancing and simplifying end user experiences, balancing priorities across cost, efficiency and customer experience.
Helen Devlin's current company
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Helen Devlin work experience
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Service Quality Manager
Leading a team to drive cross platform service improvements, reducing waste and simplifying processes. Ownership of compliance controls linked to risk and audit requirements. Creation and control of a Technical Recovery Management function, supporting high profile incidents, mitigating impact to business and customers. Change management, problem record control and compliance, and service introduction oversight, to protect existing service from unintended change consequences, introducing robust and consistent processes and behaviours across the Identity and Access Management function.
Oim Technical Support Analyst
Management of service impacting incidents and escalations, relating to identity and access management. Identifying trends to drive service improvements and mitigate future instances of service impacting issues, through multi team collaboration and stakeholder management, process refinement and simplification. Ownership and management of problem records, release management and change control.
It Service Desk Escalations Analyst
Supporting complex, high profile escalations, requiring priority recovery with stakeholder and relationship management as a key deliverable.
It Service Desk Analyst
Colleagues at Lloyds Banking Group
Other employees you can reach at lloydsbankinggroup.com. View company contacts for 53179 employees →
Claire Campbell
Colleague at Lloyds Banking GroupManchester Area, United Kingdom
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Laura Mason
Colleague at Lloyds Banking GroupDonington, England, United Kingdom
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Ian Graham
Colleague at Lloyds Banking GroupGreater London, England, United Kingdom
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Gillian Hamilton
Colleague at Lloyds Banking GroupGreater London, England, United Kingdom
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Sam Waggott
Colleague at Lloyds Banking GroupEdinburgh, Scotland, United Kingdom
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Emma Scullion
Colleague at Lloyds Banking GroupGreater Glasgow Area, United Kingdom
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Sue Grundy
Colleague at Lloyds Banking GroupGreater Manchester, England, United Kingdom
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Ross Caldicott
Colleague at Lloyds Banking GroupWest Midlands, England, United Kingdom
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Jillian Burton
Colleague at Lloyds Banking GroupGlasgow, Scotland, United Kingdom
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William Dunn
Colleague at Lloyds Banking GroupGreater Cardiff Area, United Kingdom
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Frequently asked questions about Helen Devlin
Quick answers generated from the profile data available on this page.
What company does Helen Devlin work for?
Helen Devlin works for Lloyds Banking Group.
What is Helen Devlin's role at Lloyds Banking Group?
Helen Devlin is listed as Technology Support Manager at Lloyds Banking Group.
Where is Helen Devlin based?
Helen Devlin is based in Greater Leeds Area, United Kingdom while working with Lloyds Banking Group.
What companies has Helen Devlin worked for?
Helen Devlin has worked for Lloyds Banking Group.
Who are Helen Devlin's colleagues at Lloyds Banking Group?
Helen Devlin's colleagues at Lloyds Banking Group include Claire Campbell, Laura Mason, Ian Graham, Gillian Hamilton, and Sam Waggott.
How can I contact Helen Devlin?
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