Helen Diaz Email and Phone Number

Product Database Analyst/Over-the-Counter (OTC) SpecialistTrained, mentored and managed multiple offshore resources to perform daily OTC product maintenance. Conducted quality check within the core database Common Master File (CMF), multiple datasets, reference files to ensure accuracy & consistency. Validation & analysis of OTC product data in preparation for market analysis. Annual maintenance of Consumer Health Reclassification of OTC classes. Monthly maintenance & product query resolution of the OTC & Anatomical Therapeutic Chemical (ATC) classes. Production job submittal - Rx, OTC and Medicine Cabinet audits/deliverablesProcess improvement included creation of internal training documentations - Complete OTC Analyst Training Guide, OTC Table Maintenance, OTC dataset update instructionsDiscovered & corrected datasets inaccuracy due to lack of data integrity, implemented quality check tools to prevent recurrence Streamlined OTC bridging data quality check process for better efficiencyImplementation of query tools to optimize research process for cross-functional teams

**Study File Auditor – Quality Program Management Group (QPMG)-Performed audits of all phase(s) Clinical Trial documentation: Adhered to IOPs, SOPs, GCP (Good Clinical Practice), and the FDA guidelines; **Document Process Analyst – Clinical Data Management (CDM)Document tracking & QC of CRFs (Case Report Forms)

Cash Management Oversaw the preparation of the cash/check deposit, General Ledger (GL) entries, credits and debits balancing of the daily operational fundsCoordinated and set up Cash Management offices for new stores in different regions throughout the company: customized proprietary software installation, hardware and equipment maintenance, provided application support for offices within the region (configuration, troubleshooting & training)Preparation of daily and monthly reports such as Cash Summary, GL entries and corrections, Authorized Operational FundsPerformed periodic department audits: reconciliations and verifications of shortage/overage & GL, ensured the consistency and sufficiency of the operational level of the safe fund