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Helen H is listed as Founder | CEO at Envision IT Services Inc., based in Vancouver, British Columbia, Canada. AeroLeads shows phone signal with area code 914 and a matched LinkedIn profile for Helen H.
Helen H previously worked as Quality Assurance Analyst II at Ze Powergroup and Technical Support Specialist at Fortinet. Helen H holds Bachelor Of Science (B.Sc.), Computer Science from Simon Fraser University.
Helen H is a Founder | CEO at Envision IT Services Inc.. She is proficient in Cantonese Chinese and English.
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--Built an e-commerce website to sell a product online--Flew to Paris and New York to source products--Worked on search engine optimization--Utilized social media to market the product website and products--Handled customer inquiries, complaints, and any issues--Selected the best talent in each role, then inspired them to shine and grow--Lead brainstorming.
--Understood and broke down feature requirements--Created test strategies for features and functional requirements--Wrote clear and concise test cases--Performed tests and raised bugs at a basic, intermediate, and complex levels--Wrote and modified automated test scripts using selenium IDE--Actively participated in daily Agile/Scrum meetings, and biweekly.
--Resolved customer technical issues regarding Fortinet products through phone and email--Collected and analyzed customer network data and packet trace information--Recommended corrective actions based on analysis--Provided customer training when needed due to networking or product knowledge gaps--Evaluated defective products and approved RMAs--Resolved.
Achieved A in Project Development Principles (SDLC)
Achieved graduation GPA 92%
Achieved A+ in Mathematics of Finance, A in Financial Accounting
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Helen H works for Envision IT Services Inc..
Helen H is listed as Founder | CEO at Envision IT Services Inc..
AeroLeads has found 1 phone signal(s) with area code 914 for Helen H at Envision IT Services Inc..
Helen H is based in Vancouver, British Columbia, Canada while working with Envision IT Services Inc..
Helen H has worked for Envision It Services Inc., Ze Powergroup, and Fortinet.
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Helen H holds Bachelor Of Science (B.Sc.), Computer Science from Simon Fraser University.
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