Manage efficient and effective distributor forecast process ensuring sales are delivered in line with quarterly financial targets. Co-ordination of the Ophthalmology and Botox businesses totalling approximately $240M per annum. Prepare, update and maintain demand forecast files in line with planned budgets Liaise with business unit directors and area sales manager to ensure the close of each quarter is in line with targets Maintain price lists for each distributor, providing to departments to ensure smooth implementation of changes Work in SAP to produce stock reports, to market sales reports, check expiry dating report and open order reportsInventory Management Manage country inventory levels for to ensure all in market sales can be met without over or under stocking of products Communicate regularly with supply chain to ensure awareness of any potential stock outs or other issues Ensure minimal disruption to supply and write off stocks Sales Analysis Produce monthly reports for business unit directors and sales managers in a timely manner, showing sales analysis, growth of each country, sales growths or losses, reasons for the down turns to ensure sales managers are meeting their set targets Extract and analyse information to ensure accurate reporting to show in PowerPoint presentation at each monthly meetingNew Product and Packaging Co-ordination Manage new product set up process to ensure new product launch timelines are met Liaise with all teams to ensure smooth launch of new products into the marketDevelopment of good relations with all internal and external customers Ensure excellent communication is maintained with all internal departments and distributors to enable good working relationships, acting as primary interface for EM on all Sales Operations activitiesSupervisory responsibility to manage team member to ensure all objectives are achieved

Braitrim UK Limited Account and Packaging Project Manager Management of several Key Account orders from quotation to product delivery for organisations such as Ted Baker (£300K), Marks and Spencer (£2M), Crabtree & Evelyn (£500K), Boots (300K), George (£500K) and Littlewoods (£750K) Managed all orders and projects including product design and conceptual ideas Worked to critical path analysis and co-ordinated production to ensure goods arrived in store in a timely manner Negotiated pricing to achieve best product and best cost with Suppliers Raised and managed all packaging sales orders from concept to delivery of quality product signed off to customer specification Built relationships with, and acted as key contact for, Account Managers, Sales teams and Account Clients Responded to all packaging enquiries advising on specification and supplied quotations Customer Service – took calls and orders from customers and looked after assigned sales manager Managed set up of packaging product codes and responsible for all global packaging productsOther Roles within Braitrim UK Limited June 1994 – October 2001 Key Account Customer Services – managed all key accounts for hanger supply business Purchasing and Supply – maintained and monitored all costings for production sites, worked with suppliers to obtain best prices for raw materials and buyer of printed stationary for company wide supply Customer Service – took calls and orders from customers and looked after assigned sales manager Order Entry – ensured all orders placed were entered into the system for supply to customers

Managed a 24 hour IT call logging desk. This involved: cradle to grave management of all fault calls, production of service level performance reports, supervising call despatch team, customer review meetings, managing engineer work load, despatching resource to ensure delivery of contractual service levels, escalation management, liaison with sales, logistics and accounts departments.