Accountable for strategic development of Quality Performance Metrics, Policy requirements and audit programsKey achievements include: Business Results• Develop, monitor and communicate Quality Key Performance (KPI ) Metrics to Senior Leadership in order to identify areas of performance excellence and improvement opportunities• Rolled out updated Food Safety programs across the PF network to ensure compliance with industry and regulatory trends. (Certified HACCP trainer - International HACCP Alliance)• Manage and optimize internal and external audit programs (SQF, AIB etc.) to maximize Value Added and reduce spend while maintaining focus on improvement opportunities• Developed and implemented training programs associated with implementing Statistical Process Control across PF network• Oversight of Pepperidge Farm standards and requirements, ensuring they remain current with CSC global, regulatory (FSMA), and SQF requirements. Lead communication, gap assessment and implementation efforts.Team Effectiveness• Leading update of cGMP and Employee Practice programs across Pepperidge Farm manufacturing network to integrate High Performing Work Team culture with Food Safety Modernization Act (FSMA) requirements. • Pepperidge Farm business lead on Campbell Soup Company (CSC) Global Policy development team. Influencing and developing global Quality & Food Safety requirements. • Spearheaded exploration and implementation of improved web-based method of storing and sharing Quality information across sites.• Part of cross functional team developing software to automate scheduling and documentation of Food Safety/regulatory information for new Norwalk Pilot Plant.

Quality Manager for Snacks Division. Responsible for Goldfish, Pepperidge Farm Cookies and Crackers, Foodservice & International.- Led implementation of R&D/QA Commercialization business process- Actively Develop, Implement and Manage Food Safety, Sanitation, Quality, and Process improvement programs- Drive QA programs and awareness throughout Pepperidge Farm facilities and Corporate groups- Develop improvement strategies to help meet quality and reliability objectives- Provide support to plant and corporate problem solving teams

Quality Assurance and Technical assistance provided for companies such as Nestle Canada and Nestle USA. Deliverables included:- Assisting small to mid-size contract manufacturing companies to optimize quality systems in order to comply with Canadian and US regulatory and customer requirements.- Identify and implement operational improvements to ensure food safety and quality.- Provide technical assistance to optimize manufacturing methods.

Quality Assurance Manager for facility manufacturing Chef Boyardee, Gulden's Mustard, Crunch 'n Munch.- Changed the philosphy of the Quality department from a policing group to a partnering team.- Updated quality systems resulting in improved audit scores, reduced consumer complaints, significantly reduced USDA Non-Compliance Reports, improved first time quality.

Led Technical Team for New Business Development in Confection & Snacks Division. Products launched include: Crunch Caramel, Butterfinger Crisp, Wonderball, Sugar Free Turtles etc. - Screened and evaluated potential manufacturing sites (Nestle world & co-manufacturing) for quality, technology fit and manufacturing cost to deliver best fit for business proposal.- Developed manufacturing and cost/feasibility analyses and capital proposals and presented to senior management for approval.- Led approved projects through start-up phase on-time and within cost projection. P&L cost of goods accountability through first year of manufacturing.- Trained international suppliers in the quality and regulatory requirements for importing to the USA as required.

QA Manager for Toronto confectionery plants. Managed site QA & Food Safety through multimillion dollar equipment & building renovations. Implemented Nestle Quality System. Optimized staffing for plant and labs. Awarded best in class award for lab proficiency.

Technical Support for Nestle chocolate bars & Laura Secord premium chocolates. - Successfully implemented a significant cost savings and formula improvement project which improved shelf life and reduced consumer complaints.- Led continuous improvement and new product projects for Kit Kat, Turtles, Coffee Crisp, Aero, and Smarties branded products.

Implemented least-cost and formula improvement products in canned petfood facility. - Worked with factory maintenance and engineering groups to design and install a small pilot plant.- Earned the added responsibility of supervising the chemistry and microbiology labs as well as consumer complaint investigation, pest control and verification of plant sanitation.