Recruitment, Retention and Support

Arranging flights, cruises, all inclusive vacations, insurance and accommodationUsing a booking system to secure holidaysAdvising clients on travel arrangements, e.g. visas and passportsSending out tickets to clientsKeeping clients up to date with any changes

Home care agency serving clients from infants to seniors.Now offering both residential, commercial and post construction cleaning.

Assisting an elderly woman with her day-to-day activities such as bathing, preparing meals, housekeepingScheduling additional staff for night shifts or replacement for vacations.Assist with paying household bills Assisting her getting to and from appointments.

Coordinating over 150 staff members on a daily basis in regards to scheduling and client needs.Selling the company to potential clients and caregivers to assist with company expansion and growth in regards to short and long term financial goals.Inputting payroll into ADP and assisting with other bookkeeping/billing functions.Recruitment of new employees and completing reference checks.Training of new office staff and conducting staff functions to increase moral and networking opportunities.Analyze current policies and procedures to ensure legal compliance with labor standards.Accounts Receivable (using QuickBooks) and Payroll (ADP Pay at Work). This also included: Bi-monthly billing, Preparing bank deposits, Collections of past due accounts and daily backups of the in-house software BOSSOn Call evenings and weekends as we offered 24/7 assistance.

Accounts Receivable (using Great Plains Dynamics)Daily invoicing, Preparing bank deposits, Collections of past due accounts on a daily basis Provided backup to DND Temmis ClerkDaily Processing of payments (Visa, Debit, MC) from customers through POS Updated Commercial and DND manuals libraries.