Helen Pogoson (Gnim) Email & Phone Number

British Columbia, Canada

Askwellness Society | Kamloops, BC • Focus on emergencies, such as medical or mental health assistance, and fill out the appropriate incident reports.• Assist supportive housing teams with room inspections every week.• Ensure compliance with all ASK supportive standards, policies, and procedures.• Support team with daily log, medical log/prescriptions, ensure the book is verified and medication is up to date.• Significantly reduce the risk of abuse by Program Participants.

Kamloops, British Columbia, Canada

British Columbia, Canada

• Welcomed guests upon their arrival and assigned rooms.• Handled all account receivables.• Managed online and phone reservations.• Registered guests by collecting necessary information as required.• Arranged transportation for guests easy transition.

• Engaged in conversations to understand clients’ needs and goals, then provided informed advice on the organization’s products and services. • Resolved issues during initial stages within time and resources requirements.• Received, recorded and addressed incoming and outgoing communication via telephone and email.• Assisted with placement of orders, refunds, exchanges or cancellation. • Made outbound calls to specific target clients, informing them of available deals and promotions on products and services as suit their needs. • Completed sales transactions and managed account receivables.• Took payment and other pertinent information as required.• Managed financial documentations such as expense reports and invoices.

Lagos State

• Warmly welcomed visitors/clients and provided them with general support, acted as a point of contact for all internal and external clients.• Analyzed and organized office operations and procedures including information management, filing system.• Maximized office productivity through the proficient use of appropriate software application while maintaining contact with internal and external clients.• Followed uniform correspondence, mails plus memos procedures and style practices including dissemination. • Reviewed records to ensure completeness, accuracy and timeliness.• Performed accounts receivable while maintaining financial records.• Organized events and scheduled appointments and took detailed minutes during meetings.

Ekiti State, Nigeria

• • Ensured proper documentation, kept updated files while maintaining a filing system in the department.• Leveraged Microsoft office to create mails, notice of meetings, letters and memos.• Coordinated and handled logistics for academic events such as workshops, departmental meetings, Academic Defense Seminars and Presentations.• Produced agendas and core relevant documentation prior to meetings.• Provided general office administrative services including telephone coverage, inventory management and maintained students and staff database.• Handled departmental issues and provided support to Staff and students.

Lagos

• Ensured customers are offered the best service quality and are satisfied with services provided and products were adequately delivered to customers in the right quantity within the given time.• Coordinated incoming deliveries, maintained various products range and ensured a comprehensive provision for customers with enquiries and potential customers.• Managed delivery of products to existing customers.• Maintained proper inventory documentation for fully functional operations.• Efficiently handled accounts receivable.

Lagos, Nigeria

• Assisted with the financial budget planning for the state’s Finance and Development department.• Responsible for correcting and updating financial needs where necessary.• Assisted with the research and statistical operations.• Responsible for taking detailed notes of changes to planned budget during meetings.• Assisted with planning and organizing corporate meetings, trainings for front desk officers.

Human Resources Management And Services

Activities and Societies: Human Resources Management Human Resources Management enthusiast with a focus on employees and labour relations

Bachelor Of Science(Bsc) Business Administration, Business Administration And Management, 4.62 Of 5.00 Gpa

Activities and Societies: The Royal Family (Theatre group) •Led a student organization, The Royal family, with the purpose of educating.