Ict Support Technician
Current
May 2024 - Present
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Helen Ranson Email & Phone Number
IT Support Technician at Stockport Grammar School
at
Stockport Grammar School
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Support Technician at Stockport Grammar School
Location
Stockport, England, United Kingdom
Who is Helen Ranson? Overview
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Quick answer
Helen Ranson is listed as IT Support Technician at Stockport Grammar School at Stockport Grammar School, based in Stockport, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Helen Ranson.
Helen Ranson previously worked as ICT Support Technician at Stockport Grammar School and IT Support Technician at Amiculum. Helen Ranson holds Level 4 Certificate, Education And Training, Distinction from The University Of Bolton.
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Email format at Stockport Grammar School
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Stockport Grammar School
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Profile bio
About Helen Ranson
I am a hardworking and enthusiastic graduate with experience working on an IT Helpdesk. In addition to common software packages such as Microsoft Office, I have hands-on experience in IT systems and setup (including Microsoft Active Directory, 365 and Facilities Management, Barracuda and IT helpdesk ticketing (Spiceworks and Supportworks), IDPro, Equitrac, ProMonitor, Promethean and Avocor interactive whiteboards). From my academic experience, I am competent in statistical software's such as Minitab, SPSS and Primer and have enjoyed assisting students in the use of such tools.
Current workplace
Helen Ranson's current company
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7 roles
Helen Ranson work experience
A career timeline built from the work history available for this profile.
It Support Technician
Jun 2021 - Apr 2024
It Support Technician
Mar 2020 - Jun 2021
It Technician
Apr 2019 - Mar 2020
Library Officer
- Assisting library users to use one of 100 computers (VDIs, desktops, laptops and Macs)
- Supporting staff and students in the changeover from Windows 7 to 10.
- Being first point of call for IT issues for the library and classroom IT infrastructure (inc. IWB’s and MFD’s)
- Using the ticketing system to raise issues (Supportworks)
- Registering new users, checking their ID and printing new cards and login details.
Dec 2017 - Jul 2018
It And Library Intern
- Firstline support on an IT Helpdesk providing technical support to staff and students
- Setting up, reconfiguring and upgrading computing equipment and software
- Providing detailed reports on tests and work done
- Extensive use of software operating systems and packages.
- Testing and fault finding a range of computers and printers
- Accurate logging of test results and preparing items eligible to be sent back to manufacturer for repair
Nov 2016 - Nov 2017
Living Seas Centre Trainee
Assisting in the daily running of The Living Seas centre (opening and closing, handling takings, stock check etc)Leading and assisting in the running of formal education visits and events. Supervising volunteers in the absence of the Living Seas Centre OfficerHelping to promote The Living Seas Centre’s programme of events and activities to local schools.
Mar 2015 - Nov 2015
3 education records
Helen Ranson education
Level 4 Certificate, Education And Training, Distinction
Master Of Science (Msc), Marine Sciences
Bachelor Of Science (Bsc), Marine Sciences
FAQ
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What company does Helen Ranson work for?
Helen Ranson works for Stockport Grammar School.
What is Helen Ranson's role at Stockport Grammar School?
Helen Ranson is listed as IT Support Technician at Stockport Grammar School at Stockport Grammar School.
Where is Helen Ranson based?
Helen Ranson is based in Stockport, England, United Kingdom while working with Stockport Grammar School.
What companies has Helen Ranson worked for?
Helen Ranson has worked for Stockport Grammar School, Amiculum, Laurus Trust, Broadstone Corporate Benefits Limited, and The Manchester College.
How can I contact Helen Ranson?
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What schools did Helen Ranson attend?
Helen Ranson holds Level 4 Certificate, Education And Training, Distinction from The University Of Bolton.
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