Helen Ranson Email and Phone Number
I am a hardworking and enthusiastic graduate with experience working on an IT Helpdesk. In addition to common software packages such as Microsoft Office, I have hands-on experience in IT systems and setup (including Microsoft Active Directory, 365 and Facilities Management, Barracuda and IT helpdesk ticketing (Spiceworks and Supportworks), IDPro, Equitrac, ProMonitor, Promethean and Avocor interactive whiteboards). From my academic experience, I am competent in statistical software's such as Minitab, SPSS and Primer and have enjoyed assisting students in the use of such tools.
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Ict Support TechnicianStockport Grammar School May 2024 - PresentStockport, England, United Kingdom -
It Support TechnicianAmiculum Jun 2021 - Apr 2024Bollington, England, United Kingdom -
It Support TechnicianLaurus Trust Mar 2020 - Jun 2021Cheadle, England, United Kingdom -
It TechnicianBroadstone Corporate Benefits Limited Apr 2019 - Mar 2020Manchester, United Kingdom -
Library OfficerThe Manchester College Dec 2017 - Jul 2018Manchester, United Kingdom• Assisting library users to use one of 100 computers (VDIs, desktops, laptops and Macs)• Supporting staff and students in the changeover from Windows 7 to 10. • Being first point of call for IT issues for the library and classroom IT infrastructure (inc. IWB’s and MFD’s)• Using the ticketing system to raise issues (Supportworks) • Registering new users, checking their ID and printing new cards and login details. -
It And Library InternAskham Bryan College Nov 2016 - Nov 2017York• Firstline support on an IT Helpdesk providing technical support to staff and students• Setting up, reconfiguring and upgrading computing equipment and software• Providing detailed reports on tests and work done• Extensive use of software operating systems and packages.• Testing and fault finding a range of computers and printers• Accurate logging of test results and preparing items eligible to be sent back to manufacturer for repair -
Living Seas Centre TraineeYorkshire Wildlife Trust Mar 2015 - Nov 2015Assisting in the daily running of The Living Seas centre (opening and closing, handling takings, stock check etc)Leading and assisting in the running of formal education visits and events. Supervising volunteers in the absence of the Living Seas Centre OfficerHelping to promote The Living Seas Centre’s programme of events and activities to local schools, members of the public and tourist attractionsAssist in the management of the Living Seas Facebook and Twitter sites
Helen Ranson Education Details
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Distinction -
Marine Sciences -
Marine Sciences
Frequently Asked Questions about Helen Ranson
What company does Helen Ranson work for?
Helen Ranson works for Stockport Grammar School
What is Helen Ranson's role at the current company?
Helen Ranson's current role is IT Support Technician at Stockport Grammar School.
What schools did Helen Ranson attend?
Helen Ranson attended The University Of Bolton, University Of Newcastle-Upon-Tyne, University Of The Highlands And Islands.
Not the Helen Ranson you were looking for?
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Helen Ranson
Nedirector, Trustee & Board Member Working With Boards In The Charity Education & Private Sectors To Advise & Implement Mental Health Strategies For Well Being In The Workplace & Classroomthe Busy Women Club Cheshire FbMarton2survivingme.org, ransonassociates.co.uk -
Helen Ranson
Senior Medical Secretary At Northern Genetics Service, International Centre For Life, NewcastleGateshead -
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