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Helen Roxburgh is listed as Learning and Development | Director of Facilitation and Quality | Elevating Content Excellence and Business Alignment | Training | Customer Experience | Aviation at PROTRAINING, a company with 45 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a work email signal at emirates.com and a matched LinkedIn profile for Helen Roxburgh.
Helen Roxburgh previously worked as Director of Facilitation and Quality at Protraining and Senior Consultant/Facilitator (Exclusive) at Protraining. Helen Roxburgh holds Mba, Hr - Performance Appraisals from University Of Bradford.
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An energetic and passionate Talent Development Professional (MBA qualified) with over 20 years of successful talent management, learning & development, strategy and customer centricity experience. Qualified in psychometric ability and personality assessments (Level A and B), experienced in conducting assessment and development centres and delivering Learning & Development solutions, I provide expertise as an Assessor and Trainer. My aim is to support companies to help people grow and develop. I am a champion of driving customer experience and its positive effect on overall organisational performance. Having worked in one of the World’s largest airlines, I gained extensive experience and a proven ability to lead and develop high performing teams. I am able to collaborate with internal and external stakeholders and work with C-Suite Leaders.My experience includes: - designing and conducting competency-based assessment and development centres for the selection and promotion of Managers, Trainers and customer-facing Supervisors. This involved providing constructive feedback, coaching, and support with development plans. identifying clients’ needs, designing, developing and facilitating both face to face and online training content on a variety of subjects including Leadership development, Emotional Intelligence, Brand Identity, Awareness and Value, Customer Experience, Training skills and Safety Procedures. Using best practice auditing and measurement techniques, I developed and implemented Trainer Quality Standards Programmes. Previously an assessor for ILM/City and Guilds Trainer programme and an active member of Induction and Mentoring programmes within the Emirates Group.
Listed skills include Training Delivery, Training, Airlines, Aviation, and 29 others.
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Dubai, United Arab Emirates
Engaged in ongoing quality control measures for existing content, overseeing updates and upgrades. Actively supporting facilitators with delivery and content-related assistance. Collaborating closely with the Business Consultant team to ensure content alignment with client needs. Contributing to sales efforts through participation in pitch meetings and.
Dubai, United Arab Emirates
Designing and delivering interactive learning and development solutions, both face to face and virtual.
Jeddah, Makkah, Saudi Arabia
Acts as a coach, mentor and advisor to crew members to develop them to reach their full performance potential. Driving on-time performance results.
Dubai, United Arab Emirates
Providing HR consultancy services specialising in Talent Development. Delivering interactive learning and development solutions and conducting assessment and development centres. Gained experience working with clients in a variety of industries including but not limited to Banking, Insurance, Oil and Gas, Telecommunications, Hospitality and Tourism..
Emirates Group Headquarters, Dubai
Reported to the Vice President – Cabin Crew, with direct line responsibility for 13 Managers (day to day management, development, assessments, appraisals etc) and effective leadership, development and motivation of up to 9000 cabin crew. Accountable for: Strategic Development; Talent Management; liaison for Training & Development; Coaching & Mentoring.
Reported to the Senior Vice President – Crew Training, with direct management responsibility for 20 trainers/facilitators, provided all aspects of blended L & D interventions and solutions from a Brand, Image and Uniform perspective for 25000 + employees. During this period, seconded to Training Manager – Safety Emergency Procedures (SEP) managed 40.
Operated as Duty Manager on 24/7 basis at Operations Centre.Evaluated and documented performance of in-flight Managers. Responsible for the development and performance of a team of Flight PursersConducted assessment interviews and selection centres.
Reported to the Training Managers, responsible for the design and delivery of training programmes, in accordance with internal Emirates procedures and external governing bodies (SEP and Security). As an assessor for City and Guilds trained to assess the performance of trainers, designed and implemented blended learning modules (including Superior Customer.
Other employees you can reach at protraining.ae. View company contacts for 45 employees →
Client Service
Colleague at Protraining
United Arab Emirates, United Arab Emirates
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PI
Protraining Ian Murray
Colleague at Protraining
Newcastle Upon Tyne, England, United Kingdom, United Kingdom
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PO
Patricia O'Sullivan
Colleague at Protraining
United Arab Emirates, United Arab Emirates
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MR
Marilou Roque
Colleague at Protraining
United Arab Emirates, United Arab Emirates
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JC
Jill Chapman
Colleague at Protraining
South Hams, England, United Kingdom, United Kingdom
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AN
Alma Navarrete
Colleague at Protraining
Chile, Chile
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RD
Roderick Damian
Colleague at Protraining
United Arab Emirates, United Arab Emirates
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SA
Slovanka Aburto
Colleague at Protraining
United Arab Emirates, United Arab Emirates
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EM
Eutimio Montenegro
Colleague at Protraining
Venezuela, Venezuela, Bolivarian Republic Of
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CP
Christian Paul Inderio
Colleague at Protraining
United Arab Emirates, United Arab Emirates
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MBA - 2.5 year programme conducted during full time employment The programme consisted of foundation and elective modules, plus a thesis.
Selected as part of Cohort 8 of the company wide talent programme for the development of high performing leaders, the objectives of the.
Quick answers generated from the profile data available on this page.
Helen Roxburgh works for PROTRAINING.
Helen Roxburgh is listed as Learning and Development | Director of Facilitation and Quality | Elevating Content Excellence and Business Alignment | Training | Customer Experience | Aviation at PROTRAINING.
AeroLeads has found 1 work email signal at @emirates.com for Helen Roxburgh at PROTRAINING.
Helen Roxburgh is based in Dubai, United Arab Emirates, United Arab Emirates while working with PROTRAINING.
Helen Roxburgh has worked for Protraining, Flyadeal, Self Employed, and Emirates.
Helen Roxburgh's colleagues at PROTRAINING include Client Service, Protraining Ian Murray, Patricia O'Sullivan, Marilou Roque, and Jill Chapman.
You can use AeroLeads to view verified contact signals for Helen Roxburgh at PROTRAINING, including work email, phone, and LinkedIn data when available.
Helen Roxburgh holds Mba, Hr - Performance Appraisals from University Of Bradford.
Helen Roxburgh is listed with skills including Training Delivery, Training, Airlines, Aviation, Employee Engagement, Leadership, Soft Skills, and Management.
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