Helen Smith Email and Phone Number

• Assists internal and external customers with inquiries regarding laboratory testing and results• Uses Zero Hero tools to identify and correct missing data from patient samples received in the laboratory in order to complete testing in a timely manner and avoid patient harm whenever possible• Calls in-house and external patient results to physicians based on policies and procedures prioritizing calls based on established levels of critical, courtesy and follow up status• Maintains… Show more • Assists internal and external customers with inquiries regarding laboratory testing and results• Uses Zero Hero tools to identify and correct missing data from patient samples received in the laboratory in order to complete testing in a timely manner and avoid patient harm whenever possible• Calls in-house and external patient results to physicians based on policies and procedures prioritizing calls based on established levels of critical, courtesy and follow up status• Maintains competency in job functions by reading and reviewing procedures and makes suggestions to improve processes when appropriate• Fosters a continuous learning environment by earning continuing education credits annually through reading journal articles, attending conferences and following new research in the medical field as it pertains to a clinical setting• Performs routine maintenance and cleaning on laboratory equipment• Manages supplies in the newly created Warehouse 12 using Lawson to assist with inventory management and order entry • Enters data in HC1 program to assist the sales team with client requests and records• Processes supply requests for the Nationwide Children’s Hospital Laboratory Service centers as well as community physician’s offices Show less

•Performs quality control on Microbiological media and reagents as outlined in Standard Operating Procedures.•Processes human biological samples to determine if pathogenic microorganisms are causing the illness in patients.•Performs Gram Stains on various specimens to assist physicians in determining a mode of treatment while they are waiting on the cultures to incubate and grow. •Reads and interprets cultured samples using various rapid reagent tests after appropriate incubation… Show more •Performs quality control on Microbiological media and reagents as outlined in Standard Operating Procedures.•Processes human biological samples to determine if pathogenic microorganisms are causing the illness in patients.•Performs Gram Stains on various specimens to assist physicians in determining a mode of treatment while they are waiting on the cultures to incubate and grow. •Reads and interprets cultured samples using various rapid reagent tests after appropriate incubation period and reports results in Sunquest computer system•Sets up concentrations of pathogenic organisms in a solution of saline to run on the Vitek automated system which determines susceptibility and if needed the identification of the microorganism from cultures.•Uses the Maldi-Tof Mass Spectrometer to determine the identification of various organisms from patient samples.•Maintains competency in job functions by reading and reviewing procedures and makes suggestions to improve processes when appropriate.•Fosters a continuous learning environment by earning continuing education credits annually through reading journal articles, attending conferences and following new research in the medical field as it pertains to a clinical setting.•Performs routine maintenance and cleaning on laboratory equipment. •Replenishes reagents when they are low, which can involve mixing volatile chemicals when needed.•Performs various ELISA assays to determine if there are specific antigens from pathogenic parasites and bacteria present in patient samples and reports results in an electronic manner.•Performs real time PCR on respiratory, stool and blood specimens to expedite results to the physicians to help diagnose and treat patients. Show less

• Performs water quality analysis using aseptic membrane filtration procedures.• Performs gram stains and identification of microorganisms from various environmental monitoring samples in conjunction with production of sterile pharmaceutical products. • Maintains daily culture transfers of stock microorganisms for use with various tests• Performs antimicrobial effectiveness testing on pharmaceutical raw materials and finished products• Makes media as needed for use in… Show more • Performs water quality analysis using aseptic membrane filtration procedures.• Performs gram stains and identification of microorganisms from various environmental monitoring samples in conjunction with production of sterile pharmaceutical products. • Maintains daily culture transfers of stock microorganisms for use with various tests• Performs antimicrobial effectiveness testing on pharmaceutical raw materials and finished products• Makes media as needed for use in performing tests as well as performs quality control analysis on media to determine stability and sterility• Performs water quality analysis using aseptic membrane filtration procedures.• Performs gram stains and identification of microorganisms from various environmental monitoring samples in conjunction with production of sterile pharmaceutical products. • Maintains daily culture transfers of stock microorganisms for use with various tests• Performs antimicrobial effectiveness testing on pharmaceutical raw materials and finished products• Makes media as needed for use in performing tests as well as performs quality control analysis on media to determine stability and sterility• Assists with record keeping, quality review of documentation and updating standard operating procedures as needed• Assists with record keeping, quality review of documentation and updating standard operating procedures as needed• Creates charts and graphs for data trending Show less

•Served as a quality champion, which involves reviewing paperwork for accuracy and holding coworkers accountable to make needed corrections.•DEA certified which allows access to the controlled substances vault, as well as producing and signing for controlled substance paperwork.•Reviews standard operating procedures and offers suggestions for changes and improvements in current manufacturing processes.•Operates Fette press to manufacture powder into tablets for sale in the… Show more •Served as a quality champion, which involves reviewing paperwork for accuracy and holding coworkers accountable to make needed corrections.•DEA certified which allows access to the controlled substances vault, as well as producing and signing for controlled substance paperwork.•Reviews standard operating procedures and offers suggestions for changes and improvements in current manufacturing processes.•Operates Fette press to manufacture powder into tablets for sale in the Pharmaceutical industry.•Performs quality control tests on products while manufacturing, ensuring weights, thickness and hardness are within specifications. •Enters production information into E-Forms database and maintains spreadsheets to determine product yield and efficiency of processes.•Attends weekly training sessions to improve performance and establish achievement goals for both the company and personal enrichment in the workplace.•Cleans and maintains equipment and parts between production runs to remain compliant with good manufacturing practices.•Maintains cleanliness in a generally assigned work area daily and performs audits on other work areas to perpetuate an orderly and compliant work environment.•Consults with management regarding ways to implement improvements in work processes to achieve accuracy and better through put times. Show less

•Processed environmental water samples to test for the presence of enteric microorganisms.•Calculated the percentages of enteric microorganism versus non-enterics.•Performed differential tests on enteric microorganisms by plating on a specific media.•Calculated results of differential tests and submitted to project lead.

•Facilitated, monitored and processed orders placed via the company online ordering system for over 100 accounts.•Managed multiple printing projects via an online workflow system for the company Vice President as well as six additional salesmen.•Addressed problems with projects and offered solutions to maintain strong relationships with clients.•Used strong interdepartmental communications to ensure timely delivery of product.•Held meetings with sales representatives and… Show more •Facilitated, monitored and processed orders placed via the company online ordering system for over 100 accounts.•Managed multiple printing projects via an online workflow system for the company Vice President as well as six additional salesmen.•Addressed problems with projects and offered solutions to maintain strong relationships with clients.•Used strong interdepartmental communications to ensure timely delivery of product.•Held meetings with sales representatives and customers to review printing and promotional item projects.•Researched various projects for sale of promotional items and offered new ideas in anticipation of future projects.•Purchased and performed quality control of promotional item projects to ensure accuracy and timely delivery. Show less

•Handled public and internal requests for service and information on a daily basis.•Assisted supervisor with entry and maintenance of a special database for firearms.•Assisted police officers with warrant checks over a police radio communications system.•On several occasions, assisted with translation for Spanish speaking customers and suspects when the detective bureau personnel was unavailable.•Entered impounded vehicles into a database that were phoned in by various towing… Show more •Handled public and internal requests for service and information on a daily basis.•Assisted supervisor with entry and maintenance of a special database for firearms.•Assisted police officers with warrant checks over a police radio communications system.•On several occasions, assisted with translation for Spanish speaking customers and suspects when the detective bureau personnel was unavailable.•Entered impounded vehicles into a database that were phoned in by various towing companies.•Entered reports for missing/wanted persons, stolen vehicles and other stolen property into the NCIC/LEADS (National Crime and Information Center/Law Enforcement Automated Database Systems) database systems.•Pulled reports on missing persons, stolen vehicles and other stolen property from the NETRMS database, as well as check for active reports and print pertinent information on the people and or property to prepare reports for entry into the NCIC/LEADS database.•Collaborated with multiple jurisdictions regarding cross jurisdictional warrants and records.•Cancelled recovered missing/wanted persons, vehicle and other items from the NCIC/LEADS database.•Performed quality control on completed offense reports. Show less