Within this role, I provide information to visitors and create a welcoming atmosphere. I help to open and/or close the site, I help keep everywhere clean and tidy, I assist visitors around the museum, I invigilate galleries and events, and I man the reception.

In this role, I am accurately logging vaccination details while patients are having their injections, greeting and checking patients in when they arrive and checking patients out as they leave the centre.It is an extremely fulfilling weekend role and I am proud to be helping with the vaccination effort.

In this role, I was the main point of call for visitors to the Leisure Centre. The role largely required greeting customers when they walked in, answering the phone in a professional manner, booking people onto classes, setting up memberships and handling cash. I also did a lot of administration tasks, including keeping an up to date log of lost property, ensuring all confidential documents are stored away accurately and securely, responding to customer comments, managing bookings, problem solving and assisting management. It is a very varied role and constantly challenged me.

In this role, I have worked on a project about the 8th Duke of Devonshire. I was tasked with reading through all the Duke’s personal correspondence and inputting the data into the EMU catalogue system. This involved reading the letters, and then summarising the content to make the database more useful for researchers. It is a long process and requires great attention to detail and patience, especially with handwriting. In addition to this, I worked with the collections photographic archive, tidying up and adding information on the database and writing blog posts about the collection, for example the work of William Henry Fox Talbot. Before lockdown, I began a project on a new, upcoming exhibition, where I was researching paintings, and learning about the process of loans, quality checks and liaising with external contacts.

In this role I work across three sites: the Museum and Art Gallery, the Silk Mill and Pickford’s House. I open and/or close the site, I help keep everywhere clean and tidy, I assist visitors around the sites, I invigilate galleries and events, and I help out in the café when assistance is needed. While doing this, I was also doing voluntary work at the museum by redisplaying the Ceramics gallery and helping with the Portable Antiquities Scheme.

In this role, I contributed to the daily running of the museum, including selling tickets, greeting visitors and providing information. I also took visitors on guided tours of the Lead Mine owned by the museum, this included presenting a great deal of information to the public, being sure to keep it engaging and interesting. In addition to this, I also assisted with the museum’s collections management, documenting the collection and keeping the database up to date, keeping in line with SPECTRUM standards at all times.

After working successfully at the temporary jewellery shop in Chatsworth House in 2017, I was promoted to supervisor for the 2018 temporary store within Chatsworth’s gift shop. In this role, I am responsible for the members of staff within the store to help with their training and progression, in addition to compiling the rotas and problem solving. This is in addition to my general duties as a sales assistant.

Within this role, I acted as one of the sales assistants within the Chesterfield branch. Using my experience within the company, I was able to give the best professional advice and guidance, in addition to being able to further craft my customer service and administration skills within a practical setting.

In this role, I complete all the administration duties for the repair department of the jewellers, which includes logging in new repairs, sending things off for external repair, returning completed items to customers, etc. I also help with the research duties needed for the soon-to-be-opened Museum of Whitby Jet that the company are opening. In this part of my role, I am assisting in the organisation of events and acquiring footage to be shown in the main hall. I have also been trained to work in the stone workshop.

Volunteered as a Collections Volunteer, Nature Ambassador and assistant at the Portable Antiquities Scheme. As a Collections Volunteer, I assisted in the documentation of the Ceramics collection by photographing the objects (which has led to my training in object handling) and adding to the databases. I also helped with research and the redisplay of the ceramics gallery.As a Nature Ambassador, I contributed to the daily running of the Natural History section of the museum, e.g. invigilating, guiding visitors around museum, answering questions, etc. Whilst volunteering with the Portable Antiquities Scheme, I was able to work closely with the Finds Liaison Officer for the area, learning much from him about different objects and how to identify them. In turn, I helped to photograph the objects and adjust them using Photoshop so that they could be added to the national database