Helena Nicholas Email & Phone Number

Wellington, New Zealand

Focus on uplifting controls and process

Wellington, Wellington Region, New Zealand

• Strategic and operational leadership to the Business Enablement Team for the efficient and effective collections and recoveries operations through sound quality assurance, learning and coaching program and risk.
• Strategic leadership, alignment of the plan and delivery of the Business Enablement work to ANZ’s strategies, economic environment, and key risk areas.
• Guide and support the Leadership Team to any developing… Show more Strategic and operational leadership to the Business Enablement Team for the efficient and effective collections and recoveries operations through.
• Guide and support the Leadership Team to any developing issues.
• Ensure issues and recommendations identified from pan-bank assurance activities delivered effectively. Show less

Wellington, Wellington Region, New Zealand

• 1st line Risk Partner to the Business. Support the adherence and embedment of Risk Framework requirements and manage consistency and efficiency in the management of change risk across the business. A broad role across.
• Provide a high-quality Operational Risk program and ensure alignment across frontline and operations.
• Lead the initiative-taking management of compliance to meet ANZ’s internal… Show more 1st line Risk Partner to the Business. Support the adherence and embedment of Risk Framework requirements and manage consistency and.
• Lead the initiative-taking management of compliance to meet ANZ’s internal and external compliance obligations are and engagement with external auditors’ independent review.
• Ensure effective management of operational risk by providing subject matter expertise and embedding a culture where risk is everyone’s responsibility.
• Partner the Business in change initiatives to keep ANZ and customers safe Show less

Wellington, Wellington Region, New Zealand

• A pivotal role to ensure ANZ New Zealand’s compliance to RBNZ BS11 Outsourcing Policy Key Responsibilities
• Provide assurance to Senior Leaders on ANZ NZ’s compliance to RBNZ BS11 Outsourcing Policy
• Ensure appropriate due diligence by the Business and Regulator engagement prior to Outsourcing.
• Maintain oversight over all ANZ NZ outsourcing to ensure controls in place are working effectively.