Chief Editor of Design Matters Magazine

-Creating marketing campaigns and material-Conducting market research and analysis-Analyzing the business development process

• Secure customer satisfaction through completion of online orders• Handle orders in system (Axapta) and availability of stock• Answer customer inquiries via email and phone• Process return and exchange orders from online customers

-Selling Georg Jensen silver hollowware -Retention of and follow-up on key customers-Fulfill digital orders and shipment-Researching and contacting potential leads-The main job aspects are customer relationship building and administrative tasks related to selling luxurious artifacts with a unique history and design.

-Selling fine jewelry-In charge of the gold section in the Georg Jensen flagship store -Was given frequent administrative tasks by management-Developed deeper understanding of customer needs and luxury service.

Planning and implementing CSR strategy and projects for Jebsen Group. Main projects include:ENVIRONMENTAL CONSERVATION PROJECTS-Established system, trained and monitored the carbon audit for Jebsen Group-Supported carbon reduction projects and the carbon neutrality project -Planned and implemented the Green office project, facilitating green solutions for staff-Supported environmental preservation NGO partners of Jebsen Group.PHILANTHROPY PROJECTS-Initiated and managed partnership with the international NGO ORBIS-Organized and promoted ORBIS field trips to project sites with staff volunteers twice annually-Organized and promoted donation drives and volunteer opportunities for staff-Organized and promoted local quarterly volunteer activities for staff in 3 major cities simultaneously: Beijing, Shanghai, and Guangzhou

-Organized internal marketing campaigns-Initiated the “wingman & wingma’am” program, a buddy system for new staff.-Wrote numerous articles for the internal communication sector and helped organize internal communication events.

-First direct customer experience, by promoting and selling the luxury brand products in their flagship store and shop-in-shops in Copenhagen Area.

-Completed a market analysis project for newly launched China beer, Carlsberg Chill. -Conducted quantitative and qualitative research through the Western China Provinces.-Carried out weekly cross cultural sessions for marketing and sales staff.