Helena Walter Higgins
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Helena Walter Higgins Email & Phone Number

Music Copyright & Project Management Specialist with over 15 years’ experience at STIM - Svenska Tonsättares Internationella Musikbyrå
Location: Greater Stockholm Metropolitan Area, Sweden, Sweden 8 work roles 4 schools
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Role
Music Copyright & Project Management Specialist with over 15 years’ experience
Location
Greater Stockholm Metropolitan Area, Sweden, Sweden
Company size

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Helena Walter Higgins is listed as Music Copyright & Project Management Specialist with over 15 years’ experience at STIM - Svenska Tonsättares Internationella Musikbyrå, a company with 171 employees, based in Greater Stockholm Metropolitan Area, Sweden, Sweden. AeroLeads shows a matched LinkedIn profile for Helena Walter Higgins.

Helena Walter Higgins previously worked as Handläggare Live at Stim - Svenska Tonsättares Internationella Musikbyrå and Customer Service Representative at Kroger. Helena Walter Higgins holds Foundation Degree, Prepress/Desktop Publishing And Digital Imaging Design from Södertörn University.

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Email format at STIM - Svenska Tonsättares Internationella Musikbyrå

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STIM - Svenska Tonsättares Internationella Musikbyrå

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Profile bio

About Helena Walter Higgins

Dynamic and organized project and event planner with over 15 years’ experience of customer service and in planning and executing high-quality projects and events. Holder of a Pinball World Champion title.Just moved back to Sweden from Colorado, USA, after 6 years there. Worked in Colorado at a customer service desk the last 5 years with great success. Now, back in Sweden, it's time to get a new fulfilling job!Known for the ability to talk to anyone and develop strong relationships with management, co-workers and customers. Proven ability to manage schedules, meet tight deadlines and deliver high quality results.Successfully implemented a resource management tool, to track project progress, actual hours and cost. Multilingual and highly numerate with strong written and oral communication skills.Acclaimed for customer service and interpersonal skills.Certified Project Manager (PRINCE2 Practitioner, the UK equivalent to PMBOK) with rhetorical presentation skills, and MS Project diplomas.

Current workplace

Helena Walter Higgins's current company

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STIM - Svenska Tonsättares Internationella Musikbyrå
Stim - Svenska Tonsättares Internationella Musikbyrå
Music Copyright & Project Management Specialist with over 15 years’ experience
stockholm, stockholms lan, sweden
Website
Employees
171
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8 roles

Helena Walter Higgins work experience

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Customer Service Representative

Thornton, Colorado, United States

  • Position Summary:
  • Create an outstanding customer experience through exceptional service.
  • Establish and maintain a safe and clean environment that encourages our customers to return.
  • Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service.
  • Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Essential Job Functions:
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Dec 2017 - Sep 2022

Pmo

Stockholm, Sweden

  • Programme Management Officer (PMO) at an innovative and complex IT company within the music copyright and music publishing industry with customers in Sweden, Norway, Denmark, Finland, Germany, Belgium, Holland and.
  • Resource Management (reports on actual worked hours versus forecast).
  • Financial reporting (reports on financial actuals versus forecast and budget).
  • Progress and status reports and presentations for the management team as well as the whole company.
  • Risk and Issue plus CR and Escalation management.
  • Support to all Project Managers with tasks such as ad hoc reports and scheduling of meetings.
Apr 2013 - Dec 2016

Copyright Expert

Stockholm, Sweden

Copyright Expert specialized in Publishing Agreements and Pan European Licensing (PEL). Daily contact with music publishers all over Europe, but mainly in the UK and in Sweden. Setting up and amendments of agreements between publishers as well as between publisher and creator. Specialized in online rights, i.e. making sure that the correct publishers and.

Jun 2010 - May 2013

Customer Service Representative

Stockholm, Sweden

Resolving of customers complaints and promoting conflict resolution. Remarkable results delivered and close to always having satisfied customers.

Jan 2009 - Jun 2010

Tour Manager

Mora Träsk Musik Ab

Gavle, Sweden

  • Full time position 2000-2002 and then part time during my University years.
  • Planning of tours, events and concerts. On tour, selling of tickets and merchandise.
  • Planning of marketing activities plus PR and Customer Service management.
  • Performance of accounting work.
Jan 2000 - Dec 2009

Visual Merchandiser

Stockholm, Sweden

Promotion activities and visual merchandising work in retail stores for One Motions client EA Games; one of the biggest manufacturers of computer and video games.

Jan 2004 - Dec 2006

Telemarketing Agent

Gavle Marknadskommunikation Ab

Gavle, Sweden

Own client responsibility, administrative tasks, training of new employes, meeting of SLA responsibility and telemarketing, including sales, booking of meetings and surveys.

Sep 1994 - Dec 1999
Team & coworkers

Colleagues at STIM - Svenska Tonsättares Internationella Musikbyrå

Other employees you can reach at stim.se. View company contacts for 171 employees →

4 education records

Helena Walter Higgins education

FAQ

Frequently asked questions about Helena Walter Higgins

Quick answers generated from the profile data available on this page.

What company does Helena Walter Higgins work for?

Helena Walter Higgins works for STIM - Svenska Tonsättares Internationella Musikbyrå.

What is Helena Walter Higgins's role at STIM - Svenska Tonsättares Internationella Musikbyrå?

Helena Walter Higgins is listed as Music Copyright & Project Management Specialist with over 15 years’ experience at STIM - Svenska Tonsättares Internationella Musikbyrå.

Where is Helena Walter Higgins based?

Helena Walter Higgins is based in Greater Stockholm Metropolitan Area, Sweden, Sweden while working with STIM - Svenska Tonsättares Internationella Musikbyrå.

What companies has Helena Walter Higgins worked for?

Helena Walter Higgins has worked for Stim - Svenska Tonsättares Internationella Musikbyrå, Kroger, Ice International Copyright Enterprise Germany Gmbh, International Copyright Enterprise (Ice), and The Phone House Franchisepartner.

Who are Helena Walter Higgins's colleagues at STIM - Svenska Tonsättares Internationella Musikbyrå?

Helena Walter Higgins's colleagues at STIM - Svenska Tonsättares Internationella Musikbyrå include Dominique Skofca, Anna Sturesson, Philip Nordquist, Melissa Bobinac, and Manu Paquier.

How can I contact Helena Walter Higgins?

You can use AeroLeads to view verified contact signals for Helena Walter Higgins at STIM - Svenska Tonsättares Internationella Musikbyrå, including work email, phone, and LinkedIn data when available.

What schools did Helena Walter Higgins attend?

Helena Walter Higgins holds Foundation Degree, Prepress/Desktop Publishing And Digital Imaging Design from Södertörn University.

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