My key responsibilities in Infobip as a Presales Engineer include:• Exceptional knowledge regarding technical aspects of Infobip’s products and solutions.• Understanding client’s business, knowing exactly which of our products can help them evolve their business.• Working closely with all internal and external stakeholders to define project requirements for the development of designs and solutions• Identifying new and innovative use cases for Infobip’s products and solutions.• Educating and supporting sales team while presenting solutions with them and acquiring new clients.• Completing solution design documents, including process flows• Providing feedback to Product Owners on how to improve Infobip’s solutions