Helena Monteiro Email & Phone Number

Vila Do Conde, Porto, Portugal

- Responsible for managing and new business development for Asian and European markets.

Porto, Portugal

- Marketing and Commercial management - Brand Awareness & Strategic Planning- Business Development & markets Assessments

Porto, Portugal

- Product Management: coordinating with other departments the development of new lines and the continous improvement of WOCK range

Vila Nova De Gaia, Porto, Portugal

National & International Markets | Business Development | Sales | Client Relationship Management | Wholesale | Project Management | Product Development - Account Manager - Operational manager of clients purchase orders from all countries WOCKⓇ is active (near 70 countries, such like Portugal, Spain, Italy, France, Malaysia, Morocco, Iran, South Korea, Japan, Saudi Arabia and Uruguay) - wholesale ;- Operational Supervisor: Handling of the order, transport & export formalities of each destination as well as coordinating with the logistics and Production Dept. delivery times, production planning; - Handling and solving client’s product quality claims along with the Quality Dept.;-Business Development and New Clients welcoming and tutorial guidance so the new partnerships can be developed sustainably and with gains to all the parts; - IT Project Manager: Coordinating and implementing along with the IT Dept. tools for WOCK’s commercial Dept. needs (B2B platform and CRM software)

Porto Area, Portugal

Logistics | Account Manager | Project Manager | Supply chain manager | Sales | Export & Import- Coordinated and managed the logistics supply chain of 3 international clothing brands for wholesale and ecommerce (Iglo+Indi, Noe&Zoe and Marques Almeida); - Preseason analyses to guarantee that all sales orders can be 100% covered, verifications of all the required documents to proceed with transport as smooth as possible; - Guarantee that all retailers' transport specifications are met from small retailers to luxury brands retailers like Harrods, Selfridges, and Barneys and assist that e-commerce brand specifications were met from packaging to the export and occasional return of the items. For wholesale channel managed per season an average of 100 retailers per brand, with sales order from 300€ to 11000€;- Partnered with transport operators and other suppliers in order to renegotiate prices and create deeper connections that enable daily resolution problems to run smoothly; Focused in increasing our targets within 2 of the major transport suppliers resulting in upgrading the price scale, meeting the objective set by the supplier;- Incorporated financial procedures by developing the financial department., such as monthly reports for accounting, invoicing clients procedures, and suppliers payments;- Assisted the Warehouse manager in guaranteeing that all client’s priorities were being handled by the Warehouse team by coordinating a team of 2 people.

São Paulo Area, Brazil

Franchising | Operational Manager & Assistant | Event Coordinator | Marketing Assistant. Lead the registration process for 25 travel agencies with over 30 travel operator suppliers;. Assessed the new franchisees from the 27 state regions of Brazil, according to the specifications of the region, on the required bureaucratic documentation by the franchiser; . Partnership management – main point of contact for ongoing operational support for the entire network (25 travel agencies and over 30 suppliers);. Lead the creation of the company merchandising (20 products) and the e-commerce website (benchmarking, market research, product type and design definition, pricing, communication plan);. Organised 5 franchising fairs in 3 different cities: São Paulo, Rio de Janeiro and Campinas (managing budgets up to €10 000).

Porto, Portugal

Franchising | Marketing | Event | Operational Management- Management of online platforms and media for both Brazil and Portugal: 2 Facebook pages, 8 franchising websites and clipping;- Responsible for the organization of 11 Franchising fairs (9 for Brazil); - Establishment of Business Development for the Portuguese market (interaction with investors, profile analysis, and interviews);- Leadership of the registration process for 24 Brazilian travel agencies with over 20 travel operator suppliers.

Porto Area, Portugal

Volunteer | Team Coordinator | Communication Manager | Event Coordinator- Responsible for the implementation of the branch communication plan, including the consolidation of partnerships regarding media and talent management sponsors;- Leadership of 2 recruitment process (from 4 members to 10 in the 1st process, and 10 to 40 in the 2nd process);- Hosted branch gatherings and presided sessions for national conferences for 30 to 70 participants;- Supervised a team of 10 members, 3 of whom were senior AIESEC members.

Porto Area, Portugal

Marketing | Events | Project Management | Communication - Management of online media platforms: Facebook, LinkedIn, Newsflashes and Newsletters & leadership of the project catalog “Creative Portugal@Porto2010”;- Assessment in the organization of the monthly events “Club Addict”

Porto Area, Portugal

eCommerce | Marketing- Analysis of the Marketing descriptions of 4000 products and inputted in the eCommerce platform and 2011/2012 Portuguese catalog.

Brisbane, Australia

Volunteer | Sales | Marketing | Management | HR | Women Empowerment - Sale of 53 carpets, resulting in providing for 2 families in Cambodia for 1 year;- Development of partnerships and coordinated Volunteers (creation of a 20 peopledatabase).

Porto Area, Portugal

AIESEC, an International Student Organization focus on the development of the human being. At its platform there is the exchange program, where students can go in exchange/internship for a period of 2 to 18 months. Besides the internships, AIESEC allows you to develop certain skills like: Public Speaking, Time Management among others, by participating within the organization, that has a structure similar to a company

Velenje, Slovenia

Marketing | Press Development of the marketing content for a Gorenje APP, including a video contract with an Irish company & responsible for updating the press database with over 300 press contacts.

Masterclass Programme

Managing Digital Projects

Post Graduate

Licentiate Degree

Bachelor