Helena Sousa

Helena Sousa Email and Phone Number

Senior Project Manager | Product Owner | Head of Customer Experience | Commercial Manager @ Retail | Telecommunications | Food Service
Linda-a-Velha, PT
Helena Sousa's Location
Miraflores, Lisbon, Portugal, Portugal
Helena Sousa's Contact Details

Helena Sousa personal email

Helena Sousa phone numbers

About Helena Sousa

Senior manager with major experience in products, services, and processes design in leading national companies in the areas of Retail, Food Service, Telecommunications & Web Services.Focused on objectives and results, I like to create, design, and implement new concepts/ solutions. I am pragmatic, dynamic, innovative, industrious and I love to coach, manage and develop other people.Areas of Expertise & Skills:- Products/ Services/ Processes Design, Development, and Implementation- Customer experience (CX/ UI) Design and communication- Analytical skills- Problem-solving- Cross-functional Project management- Team management, coaching, and Interpersonal Skills- Business analysis, business development, negotiationMain areas of interest:- Technology & Innovation- Internet and Social Networks- Health, Nutrition, and Well-being- Coaching and Personal Development- Environmental consciousness and sustainability

Helena Sousa's Current Company Details
Retail | Telecommunications | Food Service

Retail | Telecommunications | Food Service

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Senior Project Manager | Product Owner | Head of Customer Experience | Commercial Manager
Linda-a-Velha, PT
Helena Sousa Work Experience Details
  • Retail | Telecommunications | Food Service
    Senior Project Manager | Product Owner | Head Of Customer Experience | Commercial Manager
    Retail | Telecommunications | Food Service
    Linda-A-Velha, Pt
  • Mc
    Senior Project Designer / Project Manager
    Mc Feb 2019 - Present
    Lisbon Area, Portugal
    View
  • Sonae Mc
    Category Planner
    Sonae Mc May 2018 - Jan 2019
    Lisbon Area, Portugal
    View
  • Sonae Mc
    Coffe Shops' Commercial Manager
    Sonae Mc Dec 2015 - Apr 2018
    Lisbon Area, Portugal
    View
  • Sonae Distribuição
    Private Brand & Communication Area Coordinator
    Sonae Distribuição Feb 2014 - Nov 2015
    Carnaxide, Lisbon, Portugal
    View
  • Sonae Distribuição
    Product Development Manager
    Sonae Distribuição Jan 2012 - Jan 2014
    Lisbon Area, Portugal
    View
  • Mc
    Customer Behaviour & Market Analyst
    Mc Mar 2010 - Jan 2012
    Lisbon Area, Portugal
    View
  • Sonae Distribuição
    Commercial Manager - Beverages
    Sonae Distribuição Mar 2009 - Feb 2010
    Lisbon Area, Portugal
    View
  • Freelance
    Life Coach
    Freelance Apr 2009 - Present
    Lisbon
  • Sonaecom
    Head Of Customer Experience
    Sonaecom Nov 2004 - Feb 2009
    Lisbon Area, Portugal
    View
  • Sonaecom
    Head Of Digital Strategy & Product Design (Cx/Ui)
    Sonaecom Aug 1999 - Oct 2004
    Lisbon Area, Portugal
    View
  • Ip Global
    Product Manager
    Ip Global Nov 1998 - Jul 1999
    Lisbon Area, Portugal

Helena Sousa Skills

Customer Relations Negotiation Process Optimization Customer Service Coaching Customer Experience Team Management Business Strategy Optimization Planning Product Development Analysis Call Center Teamwork Project Planning Training Project Management Crm Customer Satisfaction Sales Operations Team Leadership Business Planning Product Management Marketing Management Call Centers Management

Helena Sousa Education Details

Frequently Asked Questions about Helena Sousa

What company does Helena Sousa work for?

Helena Sousa works for Retail | Telecommunications | Food Service

What is Helena Sousa's role at the current company?

Helena Sousa's current role is Senior Project Manager | Product Owner | Head of Customer Experience | Commercial Manager.

What is Helena Sousa's email address?

Helena Sousa's email address is he****@****ail.com

What is Helena Sousa's direct phone number?

Helena Sousa's direct phone number is +3519331*****

What schools did Helena Sousa attend?

Helena Sousa attended Nutriscience, Icc - International Coaching Community, Instituto Superior Técnico, Mckenna Training With Dr. Richard Bandler, Universidade Nova De Lisboa, Universidade Nova De Lisboa, Universidade Nova De Lisboa, Nlp Life Training.

What skills is Helena Sousa known for?

Helena Sousa has skills like Customer Relations, Negotiation, Process Optimization, Customer Service, Coaching, Customer Experience, Team Management, Business Strategy, Optimization, Planning, Product Development, Analysis.

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