Helena Valorinta Luoga

Helena Valorinta Luoga Email and Phone Number

Customer Service and Sales Support. Sweden @ BetterFeast
Ørsted, DK
Helena Valorinta Luoga's Location
Ørsted, Central Denmark Region, Denmark, Denmark
Helena Valorinta Luoga's Contact Details

Helena Valorinta Luoga personal email

About Helena Valorinta Luoga

My strength is my ability to communicate and coordinate. I work with focus towards results and deadlines are met, all with a good sence of humour. I am an inspiring colleague who thrive on responsibility.I am a strong coordinator with experience in coordinating order flow in Scandinavia, the Netherlands, Germany, Poland, Estonia, China and the USA, and servicing travelers to parts of Africa. Whether it's a package going astray in Europe, or a traveler stranded in Mombasa, I take action, finds the right authorities and resolves the situation. I manage both to collaborate and to make independent decisions.I use Trello to coordinate internal projects, I also have very good experience for shared documents and sheets in the google platform. For administration of order flow from offers to invoicing and reminder management, I know both e-conomic and UnicontaOver the years, I have led teams of volunteers and coordinated the work, both in the operational project and the event project. We have reached the set goals every time, and had a lot of fun along the way.I have been in several different industries, and am a quick learner; maybe because I'm curious and enjoy talking to all kinds of people. For this, communication is a core competenceI work independently, and enjoy having good peer teams to spar with. As a former colleague said, you can always count on me to be laughing at a joke. A good work environment is crucial for me to thrive, and of course I also contribute to the work environment myself. The tone in a department is so important to how we experience being at work.I work with setting up and maintaining websites in cms, graphic setup for web and print, image processing and copywriting. I am also trained in digital marketing.Communicating data extracted from both quantitative and qualitative studies was a big part of my education. I manage to both dive into data and convey the results, both in writing and presenting with powerpoint.

Helena Valorinta Luoga's Current Company Details
BetterFeast

Betterfeast

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Customer Service and Sales Support. Sweden
Ørsted, DK
Website:
sundtakeaway.dk
Employees:
21
Helena Valorinta Luoga Work Experience Details
  • Betterfeast
    Customer Service And Sales Support. Sweden
    Betterfeast
    Ørsted, Dk
  • Betterfeast
    Customer Service / Sales Support. Sweden
    Betterfeast Nov 2023 - Present
    Customer Service and sales support in the Swedish market Order management, complaints handling, discount codes, various ad hocKommunikation• Kundeserviceo Ordrehåntering o Reklamationsbehandlingo Mail og telefon• Community Management - (facebook, instagram, trustpilot, google)• surveymonkey• Tekstforfatning og oversættelser o Nyhedsbreveo Hjemmeside o menuer og varedeklarationero opdatering af tekstero Etiketter til madbakkerneAd hoc, Rabat koder mm.
  • Feriepartner Ebeltoft
    Ferierådgiver/ Holiday Advisor
    Feriepartner Ebeltoft Jan 2022 - Nov 2023
    Djursland
    • Servicing our guests and homeowners by mail, phone and at the counter• Booking in our operating system• Operating system optimization• Complaint processing• Daily operation in the office• In charge of SoMe; Facebook and Instagram.• Co-accountable for environment (Green tourism organization )
  • Open For New Job Opportunities
    Sales Coordinator - Inside Coordinator - Customer Succes
    Open For New Job Opportunities Aug 2021 - Dec 2021
    Middle Jutland, Denmark
  • Voksdugen.Dk
    Inside Coordinator
    Voksdugen.Dk Mar 2021 - Jul 2021
    Århus, Midtjylland, Danmark
    • Coordination of internal projects and communication via Trello• Writing landing page texts and product descriptions, Swedish• Customer service; advice in choosing the right tablecloth for the right occasion, design and quality.• Complaint handling. DK, SE, NO• Close collaboration with the production and warehousing departments• Order and Invoice handling in E-conomic
  • Partnertekst.Dk Aps
    Text Author
    Partnertekst.Dk Aps Aug 2018 - Jul 2020
    Wrote consumer guides and SEO texts in Swedish
  • Lasertryk.Dk
    Project And Sales Support, Whitelabel
    Lasertryk.Dk Nov 2019 - May 2020
    Aarhus, Denmark
    Coordinating communications between nordic partners, sales, customer advice and IT. DK, SE and NO• Serviced Scandinavian partners in the use of their Whitelabel websites• Mediated communication between our Scandinavian partners and our IT-department as well as customer advice and the sales department.• Coordinating internal projects using Trello• Updated websites in html and css• Design manuals in Photoshop and Indesign• Back up for customer advice in Se, Dk and No.
  • Badgeland Sverige, Stickerland, Reklamland
    Sales Coordinator, Sweden And Norway
    Badgeland Sverige, Stickerland, Reklamland Dec 2015 - Aug 2019
    • Order coordination and sales, responsible for Sweden and Norway withexternal production in Germany, Poland, Estonia, China and the USA.• Preparation of website text and product descriptions, Swedish• Setup of designs in Photoshop, Illustrator and Indesign• Customer support via email, chat and phone. Updates and responses viaFacebook as well as responding to Trustpilot reviews.• Translations; language and culturewise, Danish -Swedish• Complaint processing• Order and Invoice Management in E-conomic or Uniconta• Reminder control; mail and telephone contact with customers to find solutions. Swedish and Norwegian
  • Whiteaway.Com
    Customer Consultant, Student Work
    Whiteaway.Com Jul 2014 - Jan 2016
    Working in the Swedish market B-t-C• Swedish customer support; mail, chat and phone• close cooperation with the logistics and warehousing departments• translations; language and culture Danish -Swedish, proofreading of Swedish marketing material
  • Elopak
    Order Coordinator Temp.
    Elopak Nov 2013 - May 2014
    Lystrup, Aarhus, Denmark
    Working in the Swedish market B-t-B• support and service of existing key customers in Sweden• order coordination; customer in Sweden, production in the Netherlands and freight company• forecasting
  • Aclass A/S, Afrika Safari Se
    Sales: Area Manager, Sweden
    Aclass A/S, Afrika Safari Se Nov 2012 - Nov 2013
    Viby J, Århus, Denmark
    Selling safaritrips in East and South Africa to swedish customers B-t-C• sales, customer service and follow-up, designing and preparing special offers for trips, primarily in Swedish, but also Danish, Norwegian and English• Representing at travel fair in Sweden• contact with partners in Tanzania, Kenya and South Africa• translations; Danish-Swedish, as well as proofreading of Swedish marketing material
  • Cewe Color
    Customer Service And Marketing
    Cewe Color Mar 2008 - Nov 2012
    Mostly concentrated to the Swedish market B-t-B and B-t-C• customer support, primarily in Swedish but also in Danish, Norwegian and English.• Coordinating advertisement and newsletters to Swedish customers• creating marketing materials• internal communication in German• translations Danish - Swedish, and proofreading of Swedish marketing material
  • Sprout
    Freelance Consulting
    Sprout Aug 2007 - Feb 2008
    Finding my own clients, and provide various tasks within marketing and administrations, for these.
  • Marketleader
    Project Leader
    Marketleader Nov 2006 - Aug 2007
    My tasks consisted of: • Implementation of telemarketing projects, including coordinating phoners and projects via Phone Pilot (CRM) • Administration, including billing, payroll reimbursement ("flexible jobs"), contracts, maintenance of phonerkartotek, job advertising, communications and postal mail management, employee handbook, reporting to clients, time recording, statistics, IP telephony management, resource management etc.. • Marketing, including maintenance of the website (CMS) and creating leaflets, sales letters, business cards and other printed material.
  • Ecogarden
    Project
    Ecogarden 2005 - 2006
    I did: • an SW-analysis on economics, organization and marketing, including key figures, value chain and Boston • disseminated knowledge of PEST and Porter's five forces and how these could be compared to the SW using a TOWS matrix, and thereby indicate future actions • Ad Hoc Customer Service
  • Landmark
    Finance Manager
    Landmark May 2001 - Mar 2002
    As the Fianance Manager of the Copenhagen branch.I was responsible for the Copenhagen finance department. • customer service within the area of finances • budgeting within a given framework and budget tracking • responsible for material and equipment procurement • payment of all expenses (excluding payroll) • responsible for receiving and following up on customer payments for all courses. Including database updates. • Responsible for internal bookkeeping and weekly reporting of this to the main office in San Francisco • contact the Danish external auditor which then exercised the official corporate accountings Quote by the Center Manager at thet time; Irene Law: .. Helena has been a very succesful staff member of Landmark edc.corp .(...) She has the ability to take herself to the highest of levels, given the proper motivation and training ...."

Helena Valorinta Luoga Skills

Management Marketing Customer Service Marketing Communications Online Marketing Coaching Social Media Organizational Development Event Management B2b Leadership Crm Sales Management Email Marketing Business Strategy Time Management Budgets Customer Relationsships Marketing Strategy Sales Project Management English Content Management Systems Microsoft Office Swedish Adobe Photoshop

Helena Valorinta Luoga Education Details

Frequently Asked Questions about Helena Valorinta Luoga

What company does Helena Valorinta Luoga work for?

Helena Valorinta Luoga works for Betterfeast

What is Helena Valorinta Luoga's role at the current company?

Helena Valorinta Luoga's current role is Customer Service and Sales Support. Sweden.

What is Helena Valorinta Luoga's email address?

Helena Valorinta Luoga's email address is he****@****ail.com

What schools did Helena Valorinta Luoga attend?

Helena Valorinta Luoga attended Erhvervsakademi Aarhus / Business Academy Aarhus, Landmark, Itucation, Kursusfabrikken, Landmark, Landmark, The Danish Business Academy, Randers, Landmark, Landmark, Landmark, Voksen Pædagogisk Center, København, Landmark.

What skills is Helena Valorinta Luoga known for?

Helena Valorinta Luoga has skills like Management, Marketing, Customer Service, Marketing Communications, Online Marketing, Coaching, Social Media, Organizational Development, Event Management, B2b, Leadership, Crm.

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