Helena Santos Email and Phone Number
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Marketing strategist focused on digital marketing, social media, brand management and architecture, design and conception. Education• Degree in Marketing, focused on: digital, management, business strategy, communication, design, market research. • Erasmus programme in Marketing and Business, in Hogeschool Leuven (6 months - Leuven, Belgium).• Erasmus internship program at MGI Recruitment, as a Marketing Assistant (5 months - Dublin, Ireland).• Digital Project Management course• Native Portuguese and fluent in EnglishExperience+6 years of experience in digital marketing, brand management, design and conception in the B2C and B2B market (Retail, IT and Technology).• Experienced executing and/or leading digital marketing programs end-to-end• Experienced with SEO, PPC, Programmatic, Paid Social Media and Affiliate Marketing campaigns. Planning, execution, budget monitoring & analysis of KPIs and results measurement & improvement.• Experienced with social media channels management, content creation, KPI measurement, monitoring and analysis (Facebook, Instagram, YouTube, Twitter, LinkedIn, TikTok, Google ads).• Execution of the overall digital strategy within the company, including analytical choosing of the best tool, activities and campaigns according to the current need and aiming the best return.• Coordination of agencies and 3rd party partners on the creation, development and execution of marketing campaigns initiatives (both digital and offline).• Cross-work with multiple departments to ensure flawless execution and provide the best solution either internally or externally.• Lead and coordinate marketing campaigns from scratch while distributing responsibilities across the team/agencies, aiming for the best campaign outcome.• Distribution and management of campaign budgets, while constantly monitoring results, in order to get the best return from paid media.• Involve constant digital analytics to provide insight for current and TBD campaigns, monitoring its success and shaping the future strategies. • Experienced with analytics tools (Google Analytics, Google Tag Manager), social media management tools (Hootsuite, Oktopost, Socialbakers, Sproutsocial, Falcon.io, etc), live broadcast tool (Socialive), Microsoft Office, design/video tools (Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Figma), project management tools (Slack, Asana, Trello) and Google apps (Drive, Gmail, My Business)• Experienced with CMS systems (Wordpress, Umbraco), website management and user journey mapping, shaping the best ux/ui for the visitors.
Betterexaminations Part Of The @Terminalfour Group.
View- Website:
- betterexaminations.ie
- Employees:
- 6
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Digital Marketing ExecutiveBetterexaminations Part Of The @Terminalfour Group. Sep 2023 - PresentDublin, County Dublin, Ireland -
Global Digital Marketing ManagerTeleperformance Nov 2021 - Sep 2023• Develop and execute comprehensive global cross-channel B2B marketing campaigns aimed at driving traffic, lead generation, and brand awareness, resulting in an increase in qualified leads andb growth in revenue.• Lead a multifunctional team of digital marketing experts, providing guidance, mentorship, and strategic direction to maximize their performance and ensure alignment with objectives.• Collaborate with agencies and strategic partners to develop and implement innovative marketing strategies, leveraging their expertise to optimize campaign performance and deliver impactful results.• Effectively manage a substantial marketing budget, allocating resources strategically across various channels and campaigns to maximize return on investment (ROI) and achieve key performance indicators (KPIs).• Utilize advanced analytics tools such as Google Analytics to track and analyze campaign performance, derive actionable insights, and continuously optimize marketing efforts to drive conversions and revenue growth.• Oversee the planning and execution of successful global paid social media campaigns, leveraging platforms such as TikTok Ads and Meta Ads, resulting in a substantial increase in brand reach, engagement, and conversion rates.• Data-driven decision-making, implementing A/B testing methodologies, and conducting in-depth market research to identify emerging trends, consumer behavior patterns, and competitive landscapes.• Foster cross-functional collaboration with key stakeholders, to ensure seamless integration of marketing efforts, alignment with business goals, and effective communication of value propositions to target audiences.• Stay up to date with the latest digital marketing trends, technologies, and best practices, proactively implementing innovative approaches to gain a competitive edge and drive continuous improvement across digital marketing initiatives. -
Global Digital Marketing CoordinatorTeleperformance Feb 2020 - Oct 2021 -
Digital Marketing ConsultantTeleperformance Mar 2019 - Feb 2020Lisbon Area, Portugal• Support the development of Digital and Social Media Client Proposals.• Conduct Digital and Social Media Analysis that contribute to the client’s strategic definition.• Identify trends/insights and build valuable knowledge from the data gathered.• Support the implementation and roll out of Digital and Social Media Operations.• Evaluate end-to-end omnichannel customer experience across multiple channels and customer touch points.• Participate in the training and development of internal and external team members.• Collaborate with a team of analysts to ensure in conducting in-depth digital and social media analysis.• Social Selling strategist -
Marketing & Communication CoordinatorDecathlon Portugal May 2016 - Apr 2019Lisbon Area, Portugal• Coordinated the seamless implementation of 360-degree omnichannel country campaigns (digital, TV, radio, email & CRM, website, PPC, agency and 3rd parties, printed catalogs), encompassing both online and offline channels. Highlight for the Summer campaign, Christmas campaign, and Back-to-Sports/School campaign, among others.• Managed the social media presence across Facebook, Instagram, and YouTube. Took charge of content production, conceptualization, and management, including budget monitoring and social ads for sales campaigns and specific sports/products/services. Conducted in-depth analysis of social indicators such as CTR, Engagement Rate, Reach, Impressions, and ROAS, drawing insightful conclusions and providing improvement recommendations.• Generated comprehensive social media reports for each sales campaign, presenting detailed KPI analysis and actionable insights. Additionally, evaluated the Facebook and Instagram pages of all Decathlon stores in Portugal, offering performance comparisons, improvement suggestions, and metrics evaluation (CTR, engagement rate, reach, impressions, and ROAS). Acted as a social media trainer and coach for PT Decathlon stores, with a primary focus on Facebook and Instagram, particularly in the context of paid media campaigns.• Served as the communication leader for the Trocathlon project and DecathlonPro (B2B) project, providing support to project leaders in crafting online and offline communication materials.• Assessed all physical communication materials related to Water and Walking sports, overseeing the translation process, production, and distribution to each PT Decathlon store. Implemented personalized support materials to gather feedback and insights from real clients.• Managed email marketing initiatives and CRM activities, integrating them into sales campaigns or smaller sports campaigns. Conducted analytical assessments of campaign results, leveraging data-driven insights to optimize future campaigns. -
Sales AssistantDecathlon Portugal Mar 2015 - Apr 2016Setúbal Area, Portugal -
Marketing AssistantYdreams Global Jan 2014 - Jan 2015Lisbon Area, Portugal• Management and development of EU projects activities;• On-going market research on technological marketing trends, focused on robotics;• Social media development (hootsuite, facebook, twitter, asana, google platforms);• Creative copywriting directed to social media and other digital platforms (website, EU projects' websites, internal communication);• Strategic business development;• Financial analysis and business planning;• Graphic designer for advertising and communication content related to EU projects (flyers, infographics, stamps, business cards) and product logo design;• Responsible for managing and publishing Wordpress website and contents (HTML, CSS);• Create business pitches to potential Venture Capitalists, investors and clients;• Coordinate business projects to potential clients. -
Logistics OperatorDecathlon Portugal Sep 2013 - Dec 2013Setúbal E Região, Portugal -
Marketing & Advertising Assistant InternMgi Recruitment Mar 2013 - Jul 2013Dublin, IrelandInternship Erasmus programme in Dublin, Ireland. My responsibilities: • Social media development, communications & advertising• Planning and Execution of multiple online advertising campaigns to source job seekers worldwide• Creative ad writing and Direct Mail campaigns• CRM and database cleansing (Voyager)• Creation of Information Packs for both candidates and clients, using tools like Microsoft Office and Photoshop• Visual Advertising - creation of web banners using Adobe Photoshop to advertise the company -
Logistics OperatorDecathlon Portugal Sep 2012 - Mar 2013Setúbal E Região, Portugal• Guarantee the client's satisfaction by sending the right products, at the right time and with the maximum quality;• Picking up the right products and send them;• Check in all the available merchandise and make it available, providing the products and not being ever out-of-stock;• Inventory.
Helena Santos Skills
Helena Santos Education Details
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Digital Project Management -
Marketing -
Business And Marketing
Frequently Asked Questions about Helena Santos
What company does Helena Santos work for?
Helena Santos works for Betterexaminations Part Of The @terminalfour Group.
What is Helena Santos's role at the current company?
Helena Santos's current role is Digital Marketing Executive | Digital Transformation.
What is Helena Santos's email address?
Helena Santos's email address is he****@****.com.pt
What schools did Helena Santos attend?
Helena Santos attended Edit. - Disruptive Digital Education, Instituto Politécnico De Setúbal, Katholieke Hogeschool Leuven.
What skills is Helena Santos known for?
Helena Santos has skills like Marketing, English, Marketing Communications, Digital Marketing, Marketing Management, Marketing Strategy, Social Media, Market Research, Social Media Marketing, Online Advertising, Adobe Photoshop, Teamwork.
Who are Helena Santos's colleagues?
Helena Santos's colleagues are Roko Stojanovic, Ciara Fennell, David O Neill, Ann-Marie Maher.
Not the Helena Santos you were looking for?
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Helena Santos
Head Of Hr || Hr Director || Hr Manager || Human Capital Manager || Head Of People & Culture || Head Of Talent || Lecturer || Certified Coach & TrainerLisbon Metropolitan Area -
Helena Santos
Portugal1pt.pwc.com -
Helena Santos
Falual Group Mtc People | Tdm, Lda Talent Acquisition & RecruitmentVila Nova De Famalicão -
🔶 Helena Santos
Portugal
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