Helen B. Email & Phone Number

United States

Arlington, Virginia, United States

Alexandria, Virginia, United States

• Author SOPs to streamline use of iMIS internally• Create request forms in project management tool, Wrike, to streamline organization wide communications to external constituents• Develop cross-functional project plans for annual conferences• Manage Communication projects in Wrike• Manage PACE service area listing for members, job portal and membership list on website• Work with vendor to improve PACE finder, job portal and calendar on website• Update content for website redesign• Facilitate education and networking sessions for virtual conference• Implement integration of data in iMIS with Real Magnet and Zoom

Rockville, Md

• Increased membership and annual meeting attendance• Managed Continuing Education approval process• Created content for e-publications, website and publications for membership• Utilized social media to market Academy services and products• Engaged the Communications & Chapters Committees as the staff liaison• Managed travel fellowship programs• Managed press conferences and utilized the press to increase Academy visibility• Developed branding and publications for Annual Meeting• Engaged Academy members and the optometric community at conferences and professional meetings• Worked with Application Developer to create and improve usability of submission tool• Trained and onboarded new staff

Silver Spring, Md

•Managed Laboratory Informatics Committee and other Laboratory Information Management Systems (LIMS) vendor user groups•Served as a staff liaison with partner organizations participating in public health informatics projects•Led Laboratory Advisory Committee Project, including facilitation of focus groups to assess model governance structures•Authored informatics articles for Lab Matters•Managed CDC informatics cooperative agreement•Convened and managed informatics workforce workgroup•Assessed current state of electronic infrastructure at public health laboratories through a State of Technology Adoption survey•Created strategy for development of LIMS vendor profiles for public health laboratories•Utilized crowdsourcing to facilitate update of Requirements for Public Health Laboratory Information Management Systems document•Created and oversaw workspace for Informatics committee and other informatics-related activities using Microsoft SharePoint•Redesigned Public Health Informatics and develop Laboratory Advisory Committee pages on APHL web site

Washington, Dc

•Updated Quality Assurance Plan to new policies and procedures for survey programs•Recruited potential survey vendors and evaluated survey vendor proposals for entrance into survey programs•Assessed and approved survey and supplemental questions according to program guidelines•Reviewed and updated survey program documents•Developed training materials and facilitated training sessions for survey vendors•Assisted survey vendors with survey administration process•Evaluated participation and exceptions requests from survey vendors•Maintained FAQs on survey program website

Washington, Dc

•Provided support to licensed organizations and auditors regarding audit policies and procedures•Maintained administrative databases and created relevant reports•Coordinated department calls and meetings, including the auditor review and examinations, and continuing education webinars•Coordinated the annual Auditor Update Conference; including contract negotiations for logistics•Published monthly auditor update bulletin•Created an online health plan satisfaction survey, analyzed results, and drafted a summary report•Approved and distributed audit seals to eligible health plans•Maintained Web content and client contact information•Converted auditor examination from paper to an electronic format•Coordinated Software Vendor certification process; including review of contracts, payment tracking, and creation of final certification reports•Created a standardized file naming convention and updated references in program source code•Applied specifications changes in software•Generated measure test decks and posted to online scoring program•Tested data submission and health plan questionnaire tools•Created Policies & Procedures standards including e-mail and letter templates

Glen Burnie, Md

•Counseled low-income families on nutrition and health issues•Educated clients on the WIC program•Determined clients’ eligibility for WIC benefits•Promoted breastfeeding to support infant health•Audited WIC vendors to ensure adherence to program requirements

Master Of Science (Ms), Applied Information Technology

Bachelor Of Science (Bs), Community Health

Activities and Societies: Children's Development Clinic, Adult Health and Development Program