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Helen Fletcher is listed as Senior Stakeholder Engagement Advisor at New Zealand Customs Service, a with 309 employees, based in Wellington, New Zealand. AeroLeads shows a matched LinkedIn profile for Helen Fletcher.
Helen Fletcher previously worked as Market Development Operations at Beef + Lamb New Zealand Limited and Marketing Manager at Beef + Lamb New Zealand. Helen Fletcher holds Diploma, Diploma In Marketing from Open Polytechnic Of New Zealand.
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I am a hard-working Marketing Communications Professional with an eye for detail, superb organisational skills and an ability to develop processes for turning plans into action. I take pride in my work and am able to work on multiple tasks while demonstrating effective time management in order to meet important deadlines and deliver excellence. My first exposure to customer behaviours was early in my career when I was running the Mystery Shopper Customer Service Programme at BP Oil NZ. This sparked in me an enduring interest in drivers and influences of human behaviour and the role that effective and targeted communications can play in appealing to customers and stakeholders. I get a kick out of creating and promoting great customer experiences, driving success that comes from positive and impactful interactions.I work effectively both independently and within a team and have strong relationship building skills, developed through working on many collaborative projects. I thrive in environments where I can use my initiative and I am open to always learning and enjoy new challenges.
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Wellington, New Zealand
✥ Develop and deliver education and marking campaigns for the New Zealand Traveller Declaration, the new digital air and maritime declaration for travellers arriving in NZ. Lead and manage website content development (travellerdeclaration.govt.nz).✥ Support and provide advice for stakeholder engagement frameworks and processes, to engage, inform and educate stakeholders internally and externally.
✥ Key part of the team in the development of the Taste Pure Nature red meat country of origin brand, including research and consultation workshops with farmers and consumers and analysis of research to develop the target consumer persona.✥ Communication lead for the Voice of the Consumer programme, reporting consumer conversation from social media channels.✥ Develop stakeholder communication for the Voice of the Consumer programme, combining the social content with trade data analysis to produce easily digestible and engaging market reports.✥ Website updates, social media campaigns, social and web analytics and advise on recommended amendments for the New Zealand Meat Board ✥ Manage the Market Development Team’s programme plan to ensure New Zealand ($4m) and U.S. ($1.8m) dollar budgets and timelines met, and variances understood.✥ Collaborate with team programme leads to provide them support and insight to run successful programmes using knowledge of the red meat sector and international market development.✥ Project manage operational functions for Taste Pure Nature, including trademark registration, licensing, and brand asset database.✥ Prepare regular communications tracking the annual operational plan and KPI progress for the Board, staff and external stakeholders.✥ Initiate, build and maintain strong communication networks with New Zealand meat exporters, farmers and partner organisations.✥ Utilise Design thinking principles.
✥ Develop and implement strategic vision and long-term planning for key export markets.✥ Implementation of marketing strategies and activities key export markets.✥ Contractual agreements for representation in Taiwan and China managed.✥ Relationship managements of commercially co-funded joint promotion programmes.✥ Analysis of export, market and consumer trends for market development reports, sector analysis, trade access reports and presentations.✥ Management of Beef + Lamb NZ marketing budgets. ✥ Production of promotion and information materials ensuring up to date.
✥ Develop and manage the implementation of marketing operational plans in North Asia.✥ Relationship management of commercially co-funded joint promotion programmes.✥ Analysis of export, market and consumer trends for market development reports, sector analysis, trade access reports and presentations.✥ Management of marketing budgets.
✥ Collect, monitor and analyse information and prepare reports relating to market development outcomes.✥ Liaison with overseas offices to monitor progress of market development projects and development of promotional materials.
✥ Provision of analytical services and strategic advice to other Divisions in MNZ✥ Analysis and reporting of maritime accident, maritime operations and environmental data and trends to groups within and external to MNZ.✥ Managed risk management system ensuring business risks up to date and given appropriate management attention.
✥ Managed the New Zealand customer service programme to ensure retail network had a customer service focus through analysis of programme results and provision of recommendations for performance improvement. ✥ Produced communications relating to the programme and managed the staff incentives programme.✥ Delivery of training courses related to the customer service programme covering service standards, performance improvement, service plans.✥ Co-ordinated the implementation of the Marketing Training programme in New Zealand.✥ Training database managed and training needs analysis carried out based on participation rates, participants feedback.
Other employees you can reach at customs.govt.nz. View company contacts for 309 employees →
Keren H.
Colleague at New Zealand Customs ServiceAuckland, New Zealand
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Rachel Shi
Colleague at New Zealand Customs ServiceAuckland, New Zealand
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Nate Liu
Colleague at New Zealand Customs ServiceAuckland, New Zealand
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Sonia Mani
Colleague at New Zealand Customs ServiceWellington, New Zealand
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Daniel Wright
Colleague at New Zealand Customs ServiceAuckland, New Zealand
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Edi Szentirmay
Colleague at New Zealand Customs ServiceWellington, New Zealand
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Andrew Muir
Colleague at New Zealand Customs ServiceNew Zealand
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Christine Stevenson
Colleague at New Zealand Customs ServiceWellington, New Zealand
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Anthony Josh
Colleague at New Zealand Customs ServiceAuckland, New Zealand
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David Gilchrist
Colleague at New Zealand Customs ServiceAuckland, New Zealand
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Quick answers generated from the profile data available on this page.
Helen Fletcher works for New Zealand Customs Service.
Helen Fletcher is listed as Senior Stakeholder Engagement Advisor at New Zealand Customs Service.
Helen Fletcher is based in Wellington, New Zealand while working with New Zealand Customs Service.
Helen Fletcher has worked for New Zealand Customs Service, Beef + Lamb New Zealand Limited, Beef + Lamb New Zealand, Maritime New Zealand, and Bp.
Helen Fletcher's colleagues at New Zealand Customs Service include Keren H., Rachel Shi, Nate Liu, Sonia Mani, and Daniel Wright.
You can use AeroLeads to view verified contact signals for Helen Fletcher at New Zealand Customs Service, including work email, phone, and LinkedIn data when available.
Helen Fletcher holds Diploma, Diploma In Marketing from Open Polytechnic Of New Zealand.
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