I specialise in relationship counselling and coping with mental health issues and the impact this has. I volunteer on a regular basis with a charity who support carers that need help and support as they may struggle to cope with their loved ones. I have experience working with clients suffering from panic attacks, lack of self-esteem, anxiety, trauma related issues and depression. My work as a University Mentor for students with mental health challenges further supports this.I worked within HR for over 20 years and have developed extensive relationships with a diverse range of people and it is my ability to empathise and connect with people which has led me to this career change. I am also experienced in mediation and coaching which has further enhanced my listening and understanding skills and I am able to adopt a solution focused approach.I also have considerable experience of the impact of change on an individual and other work-related issues and work stress.Testimonials"The process of beginning my journey with myself and my mental health has honestly been made so much easier by Helen. As someone who has been hesitant to start their journey it could not have been easier. Every appointment fits perfectly around my busy lifestyle and Helen goes above and beyond to help in every single way to make sure you are comfortable and ready to take the next step at your own pace.I 100% recommend anyone who has been scared to start counselling and getting help, take the leap and start your journey with Helen."It's not very often that I feel compelled to write a review, however I would like to express my gratitude to Helen for years I have suffered with anxiety and had some very difficult and dark times in my life. I have tried counselling before and felt that it was not for me. Many times my GP and other health advisers suggested I try talking with someone again and through being a carer I was put in contact with Helen. This is something I will be forever grateful for. I found Helen so easy to open up to and easily to talk to. She completely changed my attitude towards counselling and I found myself looking forward to our sessions. She is calm,friendly, patient encouraging, supportive with a good sense of humour . I would highly recommend Helen's service to anyone,she has a way of making you feel comfortable and looking at a situation from another perspective without being overwhelmed. I now feel confident knowing that with Helen's guidance I can move on to the next step with my endeavour to progress
Blackwater Therapy
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Counsellor, Mental Health MentorBlackwater Therapy Oct 2023 - PresentEssex, England, United KingdomI am now devoting more time to my Counselling career and trying to grow and develop. I am working towards being an accredited member of the BACP. I also work with University students as a mental health mentor and support them on their educational journey.
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Office / Hr ManagerCwind Aug 2012 - Oct 2012Colchester, United KingdomI was responsible for the Office Management and the HR function. Cwind was a really fast growing Company that had seen rapid growth over a short period of time and subsequently the back office side of the operation needed to get up to speed. I completed a review of existing HR files and followed up on missing information, during this process I was also setting up and introducing new procedures such as review documentation, new starter paperwork, right to work checks and personal details. I also reviewed the Company handbook and worked on urgent updates needed. Whilst there we also moved office to a larger premises and I had complete responsibility for the set up and implementation of the whole operation. This involved facilities and set up, liaising with new suppliers & Alarm Company, furniture ordering, arranging insurance and dealing with lease requirements. Other areas I developed were the new receptionist & Administrator role and I produced job descriptions for these and carried out the training. During my time I also managed a property portfolio the Company had. Other responsibilities included preparation of payroll and bonus information, grievance and disciplinary, developing contracts & induction review & working with SHEQ manager on future ISO requirements.
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Hr / Office ManagerUkelearning Jan 2012 - Jun 2012Loughton, EssexUKE is a private training work based learning provider. I am responsible for carrying out all aspects of the Human Resource function and oversee the day to day running of the Office team which includes IT, Reception and the delivery team. I have been updating the Company handbook and reviewing policy and procedures where needed. I have dedicated a lot of time and effort on the Performance Management and review process. This has resulted in auditing existing arrangements and paperwork and introducing a more robust system. The delivery team now have a monthly 121 review and all other colleagues a 6 month review followed by an annual appraisal. I have also re launched attendance management procedures and the tracking of this. I have also carried out a full file audit and review of pay and job descriptions. In addition to this I have also instigated disciplinary procedures where needed and conducted grievances.Staff training and development has also been an area which I have concentrated on along with improving communication throughout the company. My current project is revising the Induction programme and package and simplifying the related documentation. I also work closely with the Finance Manager to manage costs and oversee facilities management and payroll. -
Human Resources &Business Development Senior ManagerEcogale Services Ltd Oct 2004 - Sep 2011Essex, London•All HR matters •I devised a Company Induction procedure and formalised the recruitment process.• I implemented a formal Staff handbook for all colleagues and was responsible for creating various Company policies. This included holidays, absence reporting, fair treatment, travel, Company vehicle, pay and remuneration, disciplinary & training.•I was responsible for developing and implementing a Performance Management process & Technical Skills assessment across the Company.•During this time I devised Job Descriptions for all roles and created a pay structure for the varying roles so we could categorise each level. •Ensured that we had a Company Training plan in line with our Business Strategy and that this was reviewed regularly and that all legal training was carried out when needed. Carried out Management training on fair treatment, equality and diversity and equal opportunities.•Conducted disciplinary hearings when needed and heard any grievances that were raised.•HR functions recruitment / selection process & relevant documentation ensuring we monitored the successful completion of probationary period.•Was responsible for welfare of 100 colleagues and the Management of the Health & Safety function and legal compliance with regards to accidents. I achieved this through auditing and training. I also instigated a H & S consultation process.•Kept up to date with Employment Law and amended and created policies as needed.•Development and management of the implementation of Company Business plan.•Contract valuations and detailed site Profit & Loss reports was also part of my remit as was the production and ongoing maintenance of the cashflow forecast.•I set the budgets and then monitored these on an ongoing basis, investigating anomalies and continually looked for opportunities to grow profit.•Management & development of the Company accounts and payroll system (Sage) including invoicing & credit control. Legal compliance for CIS & VAT. -
Hr & Training ManagerSainsburys Supermarkets Ltd Oct 1989 - Oct 2004Harringay•Whilst I was there the staff satisfaction index which was measured annually improved by 34%. Key areas were value & respect, training and communication.•Another major KPI which was affected during my time in this role was the reduction in the staff turnover figures; this reduced by around 6/7%.•Budgetary responsibility for labour, training and development. The annual budget for which was in excess of £5 million.•Ensure Store Management team complied with Performance Management and new starter assessment process. •Oversaw payroll compliance.•This was a store which had a lot of issues and had quite a problem with procedures being followed. In my time in this role I turned this around and ensured that the store was fully compliant with all Company policy and procedures and achieved the necessary results.•The store had failed in HR & Health & Safety and training audits and when I left we had consistently scored a Pass for previous 3 audits. •The organisation of staff and scheduling for serving large store with extensive opening times by ensuring the right people were in right place at the right time to serve our customers.•Work with Store Management team over period of time to carry out a detailed labour matching exercise for the Region in preparation for a new HR scheduling system. This involved interviews then with the colleagues who were not well matched to try and improve their schedule and availability and if needed enforce the necessary contractual change.•Liaised with the Regional training team to ensure a successful implementation of the new HR system happened. •Another key aspect of this role & a rewarding one was to act in an advisory capacity and counsel and offer assistance to colleagues.•As and when necessary I would facilitate colleague listening or focus groups.•Managed and applied the Company benefits scheme,
Helen Chaloner, Mbacp, Assoc Cipd, Education Details
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Elect Training CentreMental Health Counseling/Counselor -
Westminster CollegeHotel & Catering
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Trinity Catholic High SchoolA Levels
Frequently Asked Questions about Helen Chaloner, Mbacp, Assoc Cipd,
What company does Helen Chaloner, Mbacp, Assoc Cipd, work for?
Helen Chaloner, Mbacp, Assoc Cipd, works for Blackwater Therapy
What is Helen Chaloner, Mbacp, Assoc Cipd,'s role at the current company?
Helen Chaloner, Mbacp, Assoc Cipd,'s current role is Integrative Counsellor /Therapist, Mental Health Student Mentor.
What schools did Helen Chaloner, Mbacp, Assoc Cipd, attend?
Helen Chaloner, Mbacp, Assoc Cipd, attended Elect Training Centre, Westminster College, Trinity Catholic High School.
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