► EXECUTIVE BIO: Dynamic operations leader with expertise in surpassing business growth goals, building and improving strategic client relationships, and hiring and mentoring diverse cross-functional teams. Maximizes efficiency and profitability through collaboration and operational strategy while exceeding customer expectations through trust and loyalty. ★ Extensive 'in the trenches’ experience, focusing on essential areas of team development and growth. Effective at cultivating an inclusive, healthy work environment, mastering time management, and boosting employee engagement. ► SECRET TO SUCCESS: • A go-to problem solver, always objective and attacking problems from an analytical perspective• Brings a diverse skillset to the table and quick to master new skills• Objective, fair, supportive, and empowering people support growth plans investment in people -- coaching and successful in their role• Effective at collaborating with others to create the best strategic plans company-wide• Top performer and a credible sounding board for leaders ► LEADERSHIP IMPACT + SELECTED CAREER HIGHLIGHTS:• Operational Effectiveness: In June 2022, captured the best month in profits with increased client retention and client satisfaction metrics centered around improved communications with clients • Cross-Functional Leadership: Instrumental in the company acquisition of another company• Business Growth: Delivered 2015 Company Sales Goal of 7-figures with 68% growth in 2015 and 43% growth in Q1 2016► PROFESSIONAL COMPETENCIES:Operational Effectiveness | Cross-Functional Team Leadership | Negotiation | Project Management | Social Impact | M & A Operations | Budget Management | Client Relations | SaaS | QuickBooks | HubSpot | Salesforce | Quality Assurance | ADP PEO | EHR Software | Adobe Creative Cloud | Dropbox | Shopify | Asana | Slack | MS Power Automate► STRENGTH FINDERS: 1. Ideation 2. Strategic 3. Learner 4. Achiever 5. Responsibility