Helen Shaw

Helen Shaw Email and Phone Number

Humanistic Process Improvement Leader | Director of Clinical Operations @ ENT Partners, LLC
Helen Shaw's Location
Chicago, Illinois, United States, United States
Helen Shaw's Contact Details

Helen Shaw work email

Helen Shaw personal email

n/a
About Helen Shaw

Healthcare leader with nine years of experience driving business operations, patient care, and revenue cycle. Passionate process improvement and workforce development specialists. Dedicated to alleviating system inefficiency by evaluating processes, procedures, and financials to uncover underlying potential.Comfortable with complex analyses and steering implementation activities. Experience with specialty practices in neurology, neurosurgery, otolaryngology, sleep medicine, and pain management.

Helen Shaw's Current Company Details
ENT Partners, LLC

Ent Partners, Llc

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Humanistic Process Improvement Leader | Director of Clinical Operations
Helen Shaw Work Experience Details
  • Ent Partners, Llc
    Director Of Clinical Operations
    Ent Partners, Llc Jul 2023 - Present
    St Louis Park, Minnesota, Us
  • Chicago Ent - Advanced Center For Specialty Care
    Practice Administrator
    Chicago Ent - Advanced Center For Specialty Care 2022 - Present
    Chicago, Il, Us
    Support all administrative and business operations for a national group of ENT clinics with focus on driving patient experience and operational excellence. Supervise 64 employees. Work closely with the CEO and CFO to align practice-level tactics with corporate growth strategy. Assist with financial, revenue cycle management, reporting, and regulatory compliance oversight for existing and newly acquired portfolio companies. Review financial records and patient survey feedback to identify challenges and design solutions.
  • Maryland Ent Center, Llc
    Practice Manager
    Maryland Ent Center, Llc 2018 - 2022
    Managed improvement project focused on evaluating operations and designing new processes to deliver exceptional patient care. Reduced supply expenses 60% and retained 100% of staff by transitioning to telehealth during pandemic and instituting rotating staff schedules. Supervised team of 15. Collaborated with key stakeholders in identifying gaps, inefficiencies, and new system and process improvements. Oversaw operations spanning staff scheduling, patient satisfaction, budgeting, reporting, and facility management.
  • Your Neighborhood Healthcare Center
    Medical Practice Billing Manager
    Your Neighborhood Healthcare Center 2016 - 2018
    Led billing function for eight physician clinical practice and billing transition during company acquisition. Oversaw three direct reports and supervised four call center staff members. Managed day-to-day medical billing operations and staff to ensure conformance with proper billing standards. Coordinated workflow, deadlines, and reporting.
  • Western Neurosurgery, Ltd.
    Medical Billing Specialist
    Western Neurosurgery, Ltd. 2014 - 2016
    Tucson, Arizona, Us
    Handled outpatient, inpatient, and surgical billing. Prepared, submitted, posted, and resolved denied claims for 13 providers.
  • University Of Arizona, Eller College Of Management
    Preceptor
    University Of Arizona, Eller College Of Management 2014 - 2014
    Tucson, Az, Us

Helen Shaw Skills

Leadership Powerpoint Accounting Economics Data Entry Event Planning Data Analysis Healthcare Fundraising Technical Writing Molecular Biology Microsoft Office Microsoft Word Microsoft Excel Healthcare Information Technology Medical Billing Customer Service Management Research

Helen Shaw Education Details

  • The Johns Hopkins University - Carey Business School
    The Johns Hopkins University - Carey Business School
    Finance And Healthcare Management
  • University Of Arizona, Eller College Of Management
    University Of Arizona, Eller College Of Management
    Concentration In Chemistry
  • San José State University
    San José State University
    Biochemistry
  • Santa Rosa Junior College
    Santa Rosa Junior College

Frequently Asked Questions about Helen Shaw

What company does Helen Shaw work for?

Helen Shaw works for Ent Partners, Llc

What is Helen Shaw's role at the current company?

Helen Shaw's current role is Humanistic Process Improvement Leader | Director of Clinical Operations.

What is Helen Shaw's email address?

Helen Shaw's email address is hs****@****ent.com

What schools did Helen Shaw attend?

Helen Shaw attended The Johns Hopkins University - Carey Business School, University Of Arizona, Eller College Of Management, San José State University, Santa Rosa Junior College.

What skills is Helen Shaw known for?

Helen Shaw has skills like Leadership, Powerpoint, Accounting, Economics, Data Entry, Event Planning, Data Analysis, Healthcare, Fundraising, Technical Writing, Molecular Biology, Microsoft Office.

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