Helen Day Miod

Helen Day Miod Email and Phone Number

Chief Operating Officer (COO) | Building customer-focused operations & developing service. Growing & nurturing the team, spotting the gaps, connecting the dots. @ Digital Workplace Group
london, london, united kingdom
Helen Day Miod's Location
Nottinghamshire, England, United Kingdom, United Kingdom
Helen Day Miod's Contact Details

Helen Day Miod work email

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About Helen Day Miod

I am a Chief Operating Officer and a member of DWG’s Board of Directors with 25+ years of information management and award-winning intranet development expertise, coupled with 14+ years of corporate management experience. I have a strong background in benchmarking and building intranets for FTSE 100 and Fortune 500 companies across the globe, along with speaking and sharing industry best practices at various conferences as a Subject Matter Expert.Within the DWG team, I am a ‘team builder’ and ‘challenger’, strategically developing virtual international operations in a digital workplace. In parallel, I am focused on driving and developing the service offering for our members and consulting clients, helping to drive forward digital workplace development within their organisations.If you want to learn how DWG (rated by Financial Times 2020-2024 as the UK’s leading management consultancy in digital transformation) could help you to improve your digital workplace, you can check out our services:● DWG Membership - a peer learning group where 100+ leading global organisations and 900+ digital workplace practitioners share their practical experience in solving their digital workplace-related challenges● Benchmarking – compare the effectiveness of your digital workplace against that of respected peers and find out how you can improve● DWG boutique consultancy services - top-level expert advice and practical hands-on support based on 16+ years of benchmarking and research● DWG Technology & Research Institute - a safe place where you can collaborate, investigate and learn with a diverse range of workplace technology providersDon’t journey alone! If you wish to learn in more detail how we could partner, contact me at helen.day@digitalworkplacegroup.com Specialities:*Digital Workplace *Intranet *Strategic Planning *Innovation *Virtual Operations *Process Management and Improvement *Change Management *Research *Employee Experience *Client Experience *Service Delivery Excellence *Knowledge Sharing *Digital Transformation *Thought Leadership * Stakeholder Engagement *Networking

Helen Day Miod's Current Company Details
Digital Workplace Group

Digital Workplace Group

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Chief Operating Officer (COO) | Building customer-focused operations & developing service. Growing & nurturing the team, spotting the gaps, connecting the dots.
london, london, united kingdom
Employees:
33
Helen Day Miod Work Experience Details
  • Digital Workplace Group
    Chief Operating Officer (Coo)
    Digital Workplace Group Jan 2022 - Present
    Digital Workplace Group is the UK’s leading management consultancy in digital transformation and a strategic partner to 100+ leading corporates and public institutions. It provides independent guidance and practical support to members and clients to improve their intranets and broader digital workplaces through peer learning, impartial evaluations, research and practitioner expertise.I lead all operational aspects of the business, covering strategic planning, finance, people, operations and service delivery. At the same time, I continue developing our service offerings. Enabling us to partner with more organisations in their digital workplace journey, whilst maintaining the remote first and flexible way of working we have practised for nearly 20 years thanks to fit-for-purpose internal digital workplace.
  • Digital Workplace Group
    Group Managing Director & Vice President Of Usa Subsidiary
    Digital Workplace Group Jan 2011 - Jan 2022
    Alongside strategic planning, change and operational management of DWG, my focus remained on customer service provision and service delivery excellence, continuing to strengthen partnerships with core members and clients. I also managed both service and business changes in resourcing strategy, technology support, financial planning and operational decision-making processes.
  • Intranet Benchmarking Forum
    Managing Director & Board Member
    Intranet Benchmarking Forum Jan 2009 - Dec 2010
    In addition to the day-to-day management of DWG Headquarter operations (including finance, IT and people) and development of the Intranet Benchmarking Forum (now Digital Workplace Group) service portfolio, I was responsible for leading the provision of a broad range of services to member organisations across the world. I continued to benchmark FTSE 100 and Global, European and Asia Pacific company intranets in the areas of usability, financial value, strategy, governance, metrics, performance, communication and culture, using in-depth interviews, measurement and comparative reporting methods. I also chaired member meetings and discussions to share industry best practices and conduct an industry-leading research program.
  • Intranet Benchmarking Forum
    Executive Director
    Intranet Benchmarking Forum Jan 2008 - Dec 2008
    During this tenure, I continued to deliver in-depth benchmarking of IBF’s (now DWG) member organisations whilst developing the service portfolio for members and managing resources across the growing IBF group.
  • Intranet Benchmarking Forum
    Intranet Governance Consultant & Director Of Special Interest Groups
    Intranet Benchmarking Forum Jan 2006 - Dec 2007
    I co-developed the IBF benchmarking model and benchmarked FTSE 100 and Fortune 500 company intranets in the areas of strategy, governance, business value, communication and culture. I helped to improve the intranets within Overy, BT, GE Insurance Solutions, GSK, HSBC, Maersk, Rolls Royce, Shell, Swiss Re and Unilever.
  • Alderman Pounder Infant School
    Community Governor
    Alderman Pounder Infant School Apr 2007 - Apr 2010
    After volunteering at Alderman Pounder for many years helping with reading and maths, I joined the full governing board for a 3 year tenure - a very rewarding experience.
  • Helen Day Ltd
    Intranet And Information Consultant
    Helen Day Ltd Oct 2005 - Dec 2008
    I established my own service delivery company, specialising in the provision of intranet and information services development support to clients.
  • Warwick Business School
    Invited Guest Lecturer
    Warwick Business School Jan 2007 - Sep 2007
    I was a Guest Lecturer on resident MBA and Distance Learning MBA courses as part of the Information Systems Strategy module.
  • Walgreens Boots Alliance
    Implementation Manager, Sap Project - Boots Uk
    Walgreens Boots Alliance Jan 2005 - Nov 2005
    Walgreens Boots Alliance is a Trusted, Global Innovator in Retail Pharmacy. My role was to project manage the implementation of UDEX links into SAP for Trading and Marketing functions. I worked with technical implementation teams and business end users to ensure the delivered result supported business requirements.
  • Walgreens Boots Alliance
    Business Systems Consultant, Store Portal Project - Books Uk
    Walgreens Boots Alliance Mar 2004 - Dec 2004
    Worked as an integral part of an IBM led project delivering new portal technology to 1400 Boots stores within the PRINCE 2 project management framework. My task was to integrate existing CMS processes and ensure stores continue to remain engaged with the technical project. I delivered user acceptance testing and training to employees, as well as managed communications with the business users during portal development, ensuring the successful delivery of the new portal.
  • Walgreens Boots Alliance
    Group Intranet Manager - Boots Group
    Walgreens Boots Alliance Jan 2003 - Mar 2004
    During my tenure in this role, I led a group-wide intranet development project, effectively consolidating 7 different intranets. The project became a Winner of the ‘International Information Industry award for Best Intranet Project 2004’ and a Runner-Up of the ‘European Information Professional of the Year 2005’.
  • Walgreens Boots Alliance
    Head Of Business Information Services - Boots Group
    Walgreens Boots Alliance Apr 1998 - Jan 2003
    Working with many leading information providers, BIS provided in-depth research and developed new online information services for employees across the Group. Developed and led a team of 12 information professionals and responsible for £1m+ of information procurement.
  • Walgreens Boots Alliance
    Interim Head Of Procurement - Books Uk
    Walgreens Boots Alliance Jan 2002 - Sep 2002
    In this role, I was responsible for all procurement of goods not-for-resale at Boots The Chemist during a period of considerable transition due to the implementation of group-wide SAP procurement processes and offshoring.
  • Dow Jones
    Dow Jones Factiva Advisory Board Member
    Dow Jones Apr 2002 - Apr 2005
    Dow Jones Factiva is a leading information supplier, combining 30k+ information sources to give researchers, students, professors and librarians access to premium content from 200 countries in 32 languages. I was part of their virtual International Board, helping to set a strategic direction for Factiva.
  • Ark Intranet Strategy Conference
    Chair/Speaker
    Ark Intranet Strategy Conference 2004 - 2005
    Following excellent feedback from participants as a Speaker at the Intranet Strategy conference in 2004, I was asked to return to chair the conference in 2005
  • Walgreens Boots Alliance
    Information Manager - Boots Group
    Walgreens Boots Alliance Apr 1995 - Apr 1998
    I researched business information and assisted in the development of early Intranet across the Boots Group.
  • Walgreens Boots Alliance
    Graduate Training Scheme And Marketing Research - Boots Various
    Walgreens Boots Alliance Sep 1991 - Apr 1995
    Various Marketing Research roles across the Boots Group of companies, from fast moving consumer goods through to ethical pharmaceuticals via Boots Pharmaceuticals, Boots Contract Manufacturing and Boots The Chemist
  • Life
    Gap Year: Working And Travelling
    Life Aug 1990 - Aug 1991
    Worldwide
    Employed as a nanny for new born twins for 7 months, before travelling through America, Australia, and South East Asia.

Helen Day Miod Skills

Intranet Change Management Governance Knowledge Management Project Management Information Management Management Corporate Communications Cms Leadership Stakeholder Management Program Management Content Management Internal Communications Web Project Management Integration Information Architecture Budgets Budgeting Portals Board Of Directors Resourcing Strategy Consultancy Managerial Finance Corporate Finance Contract Recruitment Online Research Freelancing Sharepoint Web 2.0

Frequently Asked Questions about Helen Day Miod

What company does Helen Day Miod work for?

Helen Day Miod works for Digital Workplace Group

What is Helen Day Miod's role at the current company?

Helen Day Miod's current role is Chief Operating Officer (COO) | Building customer-focused operations & developing service. Growing & nurturing the team, spotting the gaps, connecting the dots..

What is Helen Day Miod's email address?

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What skills is Helen Day Miod known for?

Helen Day Miod has skills like Intranet, Change Management, Governance, Knowledge Management, Project Management, Information Management, Management, Corporate Communications, Cms, Leadership, Stakeholder Management, Program Management.

Who are Helen Day Miod's colleagues?

Helen Day Miod's colleagues are Alison Chapman, Kate Algar, Kay Golan, Andrea Brant, Paul Levy, Hoshiyar Kapur, Suzanne Clarke.

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