Helene Boucher Email & Phone Number

St-Laurent, Qc

St-Laurent, Qc

Mattel bought Mega Brands Inc. in February - March 2014.The key for the Charge backs Research Analyst is to validate and document all incoming deductions (Good and Bad Year End Process) for all customer, as well as maintaining each Customer profile per portfolio assigned.

St-|Laurent, Qc

The two last years I was also doing Customer Services.Account Reconciliation Opening/Closing of Accounts Correspondence (letters, e-mails, telephone)Cheque ProcessingCollection and follow .up of Financial InvoicesKeep account information current and relevantCultivate exemplary relationships - internal and external clienteleExcellent organizational skillsSupervised and supported a high performing team Led Performance Development Reviews (Annually) Provided training to team members

Baie D'Urfe, Qc

Unilever/Lever Ponds bought Helene Curtis (April 1996). Helene Curtis was a multinational personal care products manufacturer (Finesse, Salon Selectives, Suave Shampoo,. etc.)I was involved in most phases of the SAP implementation as a full-time member.Ensured that credit policies and procedures were properly respected and enforced. Kept an informative and productive relationship with external and internal customers. Ensured that accounts were kept current, and aimed to reduce the number of days outstanding.