Helene Devine Email & Phone Number

Rock Island, Illinois, United States

• Use instructional design to develop and implement training programs for volunteer leaders, field representatives, and administrative assistants across the country.
• Lead live virtual and in-person training, covering multiple topics on an ongoing and as needed basis, often by the field audience’s request.
• Participate and lead training in 10+ Home Office schools for field representatives and managers.
• Coordinate and facilitate in-person conferences for 15-100 volunteer leader attendees in different parts of the country, ensuring materials and logistics are optimized.
• Analyze existing training, recommend improvements, and implement new changes to the program while working with other departments to communicate the changes effectively.
• Create a fun and professional work environment that encourages collaboration and team building.

Davenport, Iowa

• Implemented a training schedule for directors, managers, supervisors, and employees for trainings held weekly, monthly, quarterly, and annually.
• Tracked training for 450+ employees and ensured it was completed on time.
• Created an onboarding process for new hires that included orientation that I led once a week.
• Developed and facilitated trainings for management and higher-level employees that covered the discipline process; harassment, discrimination, and retaliation; guest services; employee satisfaction; and management.
• Communicated efficiently with all departments on daily updates, trainings, and follow-ups.
• Established new employee activities and volunteer opportunities for employees to participate in.

Davenport, Iowa

Davenport, Iowa Area

Quad Cities