Helene Devine Email & Phone Number

Rock Island, Illinois, United States

•Use instructional design to develop and implement training programs for volunteer leaders, field representatives, and administrative assistants across the country. •Lead live virtual and in-person training, covering multiple topics on an ongoing and as needed basis, often by the field audience’s request.• Participate and lead training in 10+ Home Office schools for field representatives and managers.•Coordinate and facilitate in-person conferences for 15-100 volunteer leader attendees in different parts of the country, ensuring materials and logistics are optimized. •Analyze existing training, recommend improvements, and implement new changes to the program while working with other departments to communicate the changes effectively.•Create a fun and professional work environment that encourages collaboration and team building.

Davenport, Iowa

• Implemented a training schedule for directors, managers, supervisors, and employees for trainings held weekly, monthly, quarterly, and annually. • Tracked training for 450+ employees and ensured it was completed on time. • Created an onboarding process for new hires that included orientation that I led once a week.• Developed and facilitated trainings for management and higher-level employees that covered the discipline process; harassment, discrimination, and retaliation; guest services; employee satisfaction; and management training. • Communicated efficiently with all departments on daily updates, trainings, and follow-ups. • Established new employee activities and volunteer opportunities for employees to participate in. • Collaborated with the marketing team to create unique ways to reach out to employees and guests.

Davenport, Iowa

Davenport, Iowa Area

Quad Cities