Helene Forman personal email
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Patient Care | Interpersonal Communication | Scheduling | Computer Software | Time Management | Office Equipment | Confidentiality | Policies and Procedures | Medical Billing | Customer Service | OrganizationCollaboration | Written Correspondence | Telephone Etiquette Key Skills • Medical Office Procedures and Administration• Human Anatomy and Medical Terminology• Processing medical claims and mail according to Empire Plan guidelines• Insurance Billing Essentials• Utilizing innovative computer software: OMEGA, UNET, Mitel, One Note, ECW, Google Chat• Organization of information into a library to be archived and transferred to Excel spreadsheets• Managing schedules/calendar, screening and answering telephone communications• Prioritize and efficiently meet demands and deadlines• Strong attention to detail and conscious of handling sensitive or confidential information• Ensure optimum customer service resolving problems expeditiously and courteously • Strong team member in maintaining integrity, compassion, performance, innovation and relationships• Microsoft Office Suite - Word, Excel, PowerPoint, Microsoft Office 2016, Microsoft Office 365 Office Equipment: scanner, plotter, fax, copier, telephone, USB drive, camera and computer Highlights• Recognized as top performer and consistently promoted and received five-star rating reviews • Managed workload of numerous supervisors simultaneously • Adjust claims rapidly for providers and members with consistent results and little error
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Call Center RepresentativeMiddletown Medical Jul 2000 - Oct 2022Middletown, NyCustomer service, scheduling, writing, listening, typing, teamwork, communication, empathy, compassion, time management, dedication, and professionalism -
Project AssistantPclp Ltd Nov 2019 - Mar 2020Pike CountyHired for a project to prepare for an audit and to transfer paper records to electronic so that they could be stored. Extracted pertinent information from 30 boxes of customer packets after organizing each one alphabetically. Then created Excel spreadsheets for the engineer to be able to quickly locate the information. Used a scanner, plotter, and USB drive to electronically store the information. Helped create filing cabinets and folders for the day's worksheets. Went to the courthouse to do… Show more Hired for a project to prepare for an audit and to transfer paper records to electronic so that they could be stored. Extracted pertinent information from 30 boxes of customer packets after organizing each one alphabetically. Then created Excel spreadsheets for the engineer to be able to quickly locate the information. Used a scanner, plotter, and USB drive to electronically store the information. Helped create filing cabinets and folders for the day's worksheets. Went to the courthouse to do title searching and locate the deeds of properties. Took direction from the Project Planner, Manager and Engineer simultaneously. Communicated with each one individually to come up with the most helpful way to handle the task to each one. Inventory and preparation of transistors for repair. Show less -
Banquet ServerBonura Hospitality Group Apr 2019 - Nov 2019Middletown, NyBanuet server for weddings, breakfasts, benefits, and parties. Greet and warmly welcome every colleague and guest by name. Practice safe behaviors in everything I do. Display professional body language and posture. My attire and appearance is always crisp, clean and fabulous. I am knowledgeable about the Bonura Hospitality Group and its services. I am responsible for immaculate cleanliness and condition of our venue. I proactively engage guests and anticipate their needs and wishes. I am… Show more Banuet server for weddings, breakfasts, benefits, and parties. Greet and warmly welcome every colleague and guest by name. Practice safe behaviors in everything I do. Display professional body language and posture. My attire and appearance is always crisp, clean and fabulous. I am knowledgeable about the Bonura Hospitality Group and its services. I am responsible for immaculate cleanliness and condition of our venue. I proactively engage guests and anticipate their needs and wishes. I am empowered to own the positive guest experience; I always look for the 5%. I will end every interaction with a warm farewell and an invitation to return. I communicate positively. I am courteous and respectful. I am immaculate and play the part. I go above and beyond. I perform efficiently by reducing inefficiencies and inconveniences. I provide immediate service recovery. Create luxury moments to remember. Show less -
Medical Claims RepresentativeUnitedhealthcare Sep 2007 - Oct 2018Kingston, New York, United StatesMedical Claims Processing, Issue Resolution Unit - Resolving customer concerns through electronic mail.Claims processing, Research, sending letters and correspondence, taking eLearning, Organizing information, time management, efficiency, high quality, teamwork, communication, courtesy, and mastery. -
Teaching AssistantOrange-Ulster Boces Feb 2002 - Jun 2005New Paltz, New YorkTeaching Assistant for Special Needs children. Teaching, compassion, communication, teamwork, documentation, observation, care, supervision, and planning.
Helene Forman Skills
Helene Forman Education Details
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Music History, Literature, And Theory -
Liberal Arts And Sciences/Liberal Studies -
Johns Hopkins University -
Med CertsFront Office Assistant And Administration
Frequently Asked Questions about Helene Forman
What is Helene Forman's role at the current company?
Helene Forman's current role is Patient Service Representative.
What is Helene Forman's email address?
Helene Forman's email address is he****@****aol.com
What schools did Helene Forman attend?
Helene Forman attended State University Of New York At New Paltz, Suny Orange, Johns Hopkins University, Med Certs.
What are some of Helene Forman's interests?
Helene Forman has interest in Animal Welfare, Health.
What skills is Helene Forman known for?
Helene Forman has skills like Research, Leadership, Photoshop, Sales, Powerpoint, Microsoft Word, Microsoft Excel, Microsoft Office, Training, Management, Process Improvement, English.
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