Helene Borgen Markussen

Helene Borgen Markussen Email and Phone Number

Technical Writer | User documentation | Doc management | Process development | QA | Sustainability | Project coordinator @ Alfa Laval Aalborg
petrópolis, rio de janeiro, brazil
Helene Borgen Markussen's Location
Aalborg, North Denmark Region, Denmark, Denmark
Helene Borgen Markussen's Contact Details

Helene Borgen Markussen work email

Helene Borgen Markussen personal email

n/a
About Helene Borgen Markussen

Passionate Tech Writer with a focus on creating easily understandable output from complex knowledge. Preparing high-quality user documentation and technical documentation in English and Danish for various software solutions, for example, Dynaway Enterprise Asset Management (EAM) and Mobile solutions with integration to Microsoft Dynamics® 365 for Finance and Operations and Microsoft Dynamics® 365 Business Central. Certified Scrum Master for IT developer teams. Managing and executing work flow tests. Managing documentation projects in the software and wind turbine industries.Process improvement in relation to improving work procedures and documentation work flow / documentation structure. Preparing and performing software tests. Quality assurance (e.g. ISO 9001). Project planning and coordination. Studies of European and international standards and directives.Specialties and passions:• User manuals, Installation guides• Online help, Training material• IT certification documentation• Task management in Microsoft® Azure® DevOps and Jira• Project management• Document management• Software testing• Process improvement• Quality assurance• Certified Scrum Master• White papers, Marketing material

Helene Borgen Markussen's Current Company Details
Alfa Laval Aalborg

Alfa Laval Aalborg

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Technical Writer | User documentation | Doc management | Process development | QA | Sustainability | Project coordinator
petrópolis, rio de janeiro, brazil
Employees:
183
Helene Borgen Markussen Work Experience Details
  • Alfa Laval Aalborg
    Senior Technical Writer
    Alfa Laval Aalborg Oct 2021 - Present
    Aalborg, North Jutland, Denmark
    Develop technical documentation for boiler systems on marine vessels. Support new and existing product development with technical documentation, primarily for customers in the marine industry.
  • Dynaway
    Senior Technical Writer
    Dynaway Feb 2016 - Sep 2021
    Aalborg Area, Denmark
    Developing, preparing, and managing user documentation, training material, installation guides, embedded online help, and certification materials for Dynaway BLUE, Dynaway Enterprise Asset Management (EAM), and Mobile solutions, which integrates with the Microsoft Dynamics® 365 for Finance and Operations, Microsoft Dynamics® 365 Business Central, and Microsoft Dynamics® AX solutions. Participating in documentation projects managed by Microsoft®. Preparing white papers and sales material for our EAM sites on Microsoft® AppSource. Scrum Master. Social media editor.
  • Dynaway
    Test & Documentation Specialist
    Dynaway Mar 2008 - Jan 2016
    Aalborg Area, Denmark
    From November 2010: Scrum Master for three developer teams. Preparing software documentation for Microsoft certification (CfMD). Developing, preparing, and managing user documentation, white papers, training and certification materials for Dynaway BLUE, Dynaway Enterprise Asset Management (EAM), and Mobile solutions.Before November 2010: Preparation of Instructor-Led Training Material (ILT) and online help files for Shop Floor Control, a Microsoft Dynamics AX module used for registration of time and cost on production jobs, projects, and other activities, as well as preparation of payroll data. Documentation Management. Software test (module test and interface test).
  • Vestas
    Technical Writer
    Vestas Jun 2006 - Feb 2008
    Randers Area, Denmark
    Preparation of technical documentation in English, documentation management, analysis of the Machinery Directive and documentation standards stipulating technical documentation requirements. Development of Installation Guides for wind turbine projects in Europe.
  • Retail Planit A/S
    Qa And Project Assistant
    Retail Planit A/S Aug 2003 - May 2006
    Hjørring, Denmark
    Preparation of test catalogues and carrying out software tests. Implementation of structured work processes relating to development and test of software products. Preparation of user documentation and technical documentation. Quality assurance and process improvement in general.
  • Partner Voxtream A/S
    Project Assistant
    Partner Voxtream A/S Aug 1999 - Dec 2002
    Aalborg, Denmark
    Document Management. Project Management. Preparation and update of project plans. Work with ISO 9001 quality system in R&D department.

Helene Borgen Markussen Skills

Software Documentation Technical Documentation Testing Online Help Quality Assurance Manuals Project Management Scrum Analysis Microsoft Office Technical Writing Translation Proofreading Usability Testing Project Planning Strategy Content Management Documentation English Process Improvement Danish Software Development Management Writing Snagit Sharepoint Document Management Structured Authoring Framemaker Information Architecture Editing Problem Solving Structured Documentation Single Sourcing Social Media Information Development User Assistance Software Documentation Development Content Strategy Social Media Communications Professional Writing Social Networking E Learning Development

Helene Borgen Markussen Education Details

  • Aalborg Universitet
    Specialisation: Technical And Legal Language
  • Danish Technological Institute
    Danish Technological Institute
    It Instructor Applying The Herskin Method + Microsoft Master Instructor (Pedagogical Part)
  • Trifork A/S
    Trifork A/S
    Agile Project Management Using Scrum Methodology
  • Aarhus Universitet
    It, Communication And Organisation
  • Nørresundby Gymnasium
    Nørresundby Gymnasium
    English, German, And French Languages
  • Løvvangskolen
    Løvvangskolen

Frequently Asked Questions about Helene Borgen Markussen

What company does Helene Borgen Markussen work for?

Helene Borgen Markussen works for Alfa Laval Aalborg

What is Helene Borgen Markussen's role at the current company?

Helene Borgen Markussen's current role is Technical Writer | User documentation | Doc management | Process development | QA | Sustainability | Project coordinator.

What is Helene Borgen Markussen's email address?

Helene Borgen Markussen's email address is he****@****nrdc.dk

What schools did Helene Borgen Markussen attend?

Helene Borgen Markussen attended Aalborg Universitet, Danish Technological Institute, Trifork A/s, Aarhus Universitet, Nørresundby Gymnasium, Løvvangskolen.

What are some of Helene Borgen Markussen's interests?

Helene Borgen Markussen has interest in Politics, Environment, Education, Science And Technology, Running, Human Rights, Health.

What skills is Helene Borgen Markussen known for?

Helene Borgen Markussen has skills like Software Documentation, Technical Documentation, Testing, Online Help, Quality Assurance, Manuals, Project Management, Scrum, Analysis, Microsoft Office, Technical Writing, Translation.

Who are Helene Borgen Markussen's colleagues?

Helene Borgen Markussen's colleagues are Ricardo Fernando Brendolin, Josephine Elisabeth Olesen, Thomas Goddard, Rodrigo José Licht De Almeida, Alf Carlsen, Jonatas Furiati, Marcos Vinicius Santa Anna Maia.

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