Helene Leissner Email and Phone Number
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Customer driven business development leader with a strong business acumen. Expert knowledge about digital transformation and experienced change leader within telecom, finance, sales, operation, supply chain and logistics. Passion about design thinking and customer journeys and strong skills in Leadership, Digitization, Business and operational Development, strategic direction, Customer Relationship Management (CRM), Business Transformation, Business Process, ERP (SAP), Stakeholder Management including C-level management, Project Management and Project Portfolio Management. Leadership, digitalization, business development, operational development and business transformation/improvements are some of the areas I can support in
Tele2 Iot
View- Website:
- tele2iot.com
- Employees:
- 70
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Tele2 IotSolna, Se
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Head Of Tele2 Iot Transformation And InsightsTele2 Iot Oct 2024 - PresentStockholm, Sweden, SeResponsible for driving the Digitalization, insight, and process agenda within Tele2 IoT with a customer perspective. Heading up a team with experienced process, transformation, and Data analytics managers. Have the responsibility to enable streamlined sales and operation with supporting tools including the online channel for our customers. This is achieved by having close cooperation between business and IT.
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Head Of Tele2 Iot Data And Process ExcellenceTele2 Iot Oct 2021 - Oct 2024Stockholm, Sweden, SeI'm heading up the Data Analytics and process management discipline for the Tele2 IoT division. Responsible for driving the digitalization and customer experience for our customers as the friendly expert. Proudly delivered a digital proposal to contract flow, and launched a new customer support channel via a customer portal built on the Salesforce Experience Cloud. With this, we have reduced the lead time with + 5days.
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Senior Management Partner To Swedish Leadership TeamNordea May 2019 - Oct 2021Helsinki, FiStrategy and business development driver within Personal Banking business, offerings and distribution network to our customer within the Savings and consumer lending area. Driver of Strategic projects on assignment from Personal Banking Sweden leadership team. -
Senior Business Architect For Personal BankingNordea Sep 2017 - Apr 2019Helsinki, FiLead Business Architect for the Private Banking area specialised in Savings, Customer relationship management and Customer experience. Part of setting up a new agile value stream driven development team within the savings and wealth area toward the Retail sector. Responsible to suppport the value stream definition, strategy breakdown into road map and ensure development activities are supporting the strategy and the wanted customer experience. Driving the work to include service design way of working
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Business Development Sales- Sales Engagement ExcellenceEricsson Aug 2014 - Jun 2017Kista, Stockholm, SeI headed up the sales process management area for the Ericsson Group to strategically transform and implement in an agile way a lean, customer oriented and digital sales way of working, including supporting tools (Microsoft CRM) on assignment from SVP, Head of Sales. I managed an off-shore team in India related to operational questions and a sales operation team cross the globe to drive strategic changes. -
Leader, Head Of Supply Chain Development On Ericsson Group LevelEricsson Aug 2011 - Jul 2014Kista, Stockholm, SeHeaded up a team of 13 project managers, architects and business developers with the Ericssons global logistic/Supply Chain with IT and process development responsibility for the areas Supply contract management, Order management, Distribution, Warehousing, Customer invoicing, Business Intelligence and EDI areas. All development is done based on risk and business case calculationsThe responsibilities included strategic program execution, competence development, team development, Salary setting, budget, recruitment and define and follow up KPIs for the area. Part of the leadership team
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Lead Business Developer Supply Chain On Ericsson Group Level -Operations ExcellenceEricsson Nov 2009 - Jul 2011Kista, Stockholm, SeProcess Manager for the Global Deliver process. The main task was to develop efficient processes, tools (SAP) , roles and organisation to ensure that Ericsson has a flow efficiency, lean and competitive Supply chain (deliver) process including supply contract management, order management, warehousing, distribution and invoicing used by all Ericsson companies world wide.
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Leader - Head Of Material Process DevelopmentEricsson Sep 2008 - Nov 2009Kista, Stockholm, SeBuilt up and headed up a team of 8 people with in the area of buy-to-order supply chain scenario in Ericssons deliver process. The responsibilities included competence development, team development, Salary setting, budget, recruitment and define and follow up KPIs for the area. Part of the leadership team
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Supply Chain Process Manager - Operations ExcellenceErissson 2004 - 2008Kista, Stockholm, SeResponsible to drive operational excellence for the sales - supply interface Contract Management via a network around Ericssons Market unitsAlso deliver process manager for Ericsson SwedenImplemented the ERP system (SAP) at the logistics department
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Management Consultant Sap Supply Chain And Product OwnerErissson Apr 2002 - Aug 2004Kista, Stockholm, SeInternal IT and management Consultant in the Strategic program to change ERP system (SAP) for Ericsson phase one Ericsson AB (EAB) Responsible to do the support process transformation when outsourced to 3rd party. Product owner for the support system WIH and IT Product ordering system Gordon.
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Business And It ConsultantColosseum Sep 1999 - Apr 2001SePartner owned company.Technical consultant, team leader. Mainly worked with design and development of Oracles databases and products within postal and insurance business -
Business Consultant CrmCap Gemini Feb 1997 - Sep 1999Paris, France, FrTechnical consultant, team leader. Development of CRM system for the Energy market
Helene Leissner Skills
Helene Leissner Education Details
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Linköping UniversityInformation Systems -
Supply Chain Design - SccSupply Chain Framework
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Ericsson AcademyMaterial And Supply Chain Handling
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DfkompetensAffärsutvecklingscertifiering
Frequently Asked Questions about Helene Leissner
What company does Helene Leissner work for?
Helene Leissner works for Tele2 Iot
What is Helene Leissner's role at the current company?
Helene Leissner's current role is Head of Tele2 IoT Transformation and Insights.
What is Helene Leissner's email address?
Helene Leissner's email address is he****@****dea.com
What is Helene Leissner's direct phone number?
Helene Leissner's direct phone number is +121284*****
What schools did Helene Leissner attend?
Helene Leissner attended Linköping University, Supply Chain Design - Scc, Ericsson Academy, Dfkompetens.
What are some of Helene Leissner's interests?
Helene Leissner has interest in Health.
What skills is Helene Leissner known for?
Helene Leissner has skills like Supply Chain, Change Management, Integration, Process Simulation, Business Process Improvement, Telecommunications, Business Process, Process Management, Sap, Crm, Microsoft Crm, Supply Chain Management.
Who are Helene Leissner's colleagues?
Helene Leissner's colleagues are Elina Locmele, Laura Salmina, Georgs Bormanis, Emil Frånlund, Jekaterina Melsitova, Anete Keslere, Druvis Ēriks Tulišs.
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