As the site HR Generalist I partner with the division's senior leadership team to facilitate the achievement of division goals. I am responsible for both a unionized (warehouse and drivers) and non-unionized workforce (management, sales, sales support, and office) to include all facets of human resources. Assist management with the employee lifecycle including sourcing and hiring candidates, performance evaluations, disciplinary action and termination. Completes internal investigations and determines results. Business partner at sales meetings, sales district meetings and operations management meetings.

In this role, I coordinate and ensure compliance with the Collective Bargaining Agreement (CBA) for all labor relations activities. I hear and respond to grievances, manage the process for all bumping, layoffs, and recalls. Manage the process and timelines for mediations, arbitrations, technological changes and the Labor Management Committee (LMC). I research, analyze and respond to labor relations issues with the Union leadership, bargaining unit members and HealthNow management. I collect, review and analyze data, making independent judgments and decisions as necessary to implement changes in procedures, identify trends and ensure compliance with the CBA. I am also responsible for exit interviews.

As the Recruiting Specialist for the Talent Acquisition Team at BlueCross BlueShield of Western New York, in addition to candidate management, one of my primary responsibilities was to be the project manager for the implementation of our new candidate management system, OpenHire. As part of the implementation, I also developed and presented the training to all of the end users.I also led the project for our Background Check project which included investigating new vendors, creating and disseminating the RFP, and choosing and implementing the new vendor.My day to day activities are diverse, but all paths lead to improving the candidate experience.

As the Recruiting Assistant at Fiserv Lending Solutions (RSA) my responsibilities included:Management of HRIS including administration of the online candidate management system, review and coding of resumes, and declination responses to candidates. Supported recruiting efforts by scheduling telephone interviews with applicants, processed background checks, employment verifications, and drug screening procedures. Performed references and creation and distribution of offer letters. Daily communication with applicants regarding their status and our current openings. Communication with outside placement agencies and coordination of internal job fairs and attendance at external job fairs. Coordination and planning of company-wide events such as: Take Your Kids to Work Day, the Corporate Challenge, Charitable Holiday Auction, People Make a Difference Week, Summer Bash, Holiday luncheon and Lunch and Learn sessions.

In my career with Heritage Centers there was a great amount of diversity. In my last role, I was responsible for the day to day activities of a clerical team comprised of 6 full time employees as well as a developmentally disabled consumer who staffed our concession stand. It was in this role that I gained my recruiting and employee relations experience.