Helene Teper Email & Phone Number

Greater New York City Area

Audited files and communicated findings to Managing Partners including recommendations to enhance compliance with litigation management guidelines. Reviewed and evaluated processes and identified opportunities to strengthen firm’s internal procedures. Provided recommendations and case analysis to attorneys on file handling strategies. Developed and maintained client relationships.

Brooklyn, New York

Supervised major carrier’s largest staff counsel office of up to 50 attorneys and 25 support staff as part of a three person management team. Recruited, hired and managed general liability, auto, professional liability, and construction practitioners. Served on numerous committees and projects promoting the use and cost effectiveness of staff counsel to internal and external clients. Acted as the point person in resolving issues with claims offices, clients, and panel counsel. Managed compliance with litigation management and reporting program. Trained attorneys and audited files to ensure timeliness of reporting and quality of work product. Provided attorneys with feedback and reviewed attorney billing. Marketed to new/existing clients and third-party administrators, resulting in a significant increase of new referrals. Mentored new hires and assisted with attorney performance management. Coordinated training programs for clients and claims as part of marketing efforts. Monitored and improved compliance with operational guidelines as well as Staff Counsel best practices. Managed vendor relationships, including negotiating fees and reviewing invoices. • Recognized personally and as a member of national marketing team for obtaining numerous additional assignments and clients for staff counsel throughout the country. • Helped develop strategies that reduced average cost per file by monitoring duration and indemnity which improved the competitiveness of the staff counsel program as a whole.• Negotiated with vendors, resulting in substantial savings in annual expenses. • Coordinated transition to paperless office, ensuring compliance with company guidelines. • Spearheaded mediation project, resulting in the settlement of designated cases.

Managed caseload of motor vehicle, labor law, premises, and property damage cases, including court appearances and depositions. Prepared litigation plans for carrier and negotiated settlements.

Juris Doctor (J.D.), Law

Bachelor’S Degree, Psychology

Activities and Societies: Phi Beta Kappa