Helen Wills Email & Phone Number

Portsmouth, United Kingdom

Basingstoke

Excellent communication and people management skills.Assisting with the recruitment, training and development of the team to further their careers.Ensure exceptional store standards are achieved and maintained with daily routines.Leading by example at all times.Management of budgets, wage to sales and store targets.Having the drive and passion to push the team of 60+ staff.Maintaining great customer service by using the staff checklist.Training course Mandara level… Show more Excellent communication and people management skills.Assisting with the recruitment, training and development of the team to further their careers.Ensure exceptional store standards are achieved and maintained with daily routines.Leading by example at all times.Management of budgets, wage to sales and store targets.Having the drive and passion to push the team of 60+ staff.Maintaining great customer service by using the staff checklist.Training course Mandara level 2, which is a national excepted management grade from the Institute of Leadership & Management. This course is a Schuh training course and is all about management styles, coaching, training and learning to manage a team. I received this grade in October 2011.Recently assessed on an Active Floor Health Check from my store Manager, I received a score of 97% out of 100% on my performance. Show less

Managing 30+ staff and 4 managers.Responsible for rotas and ladies product sales.Working towards Level 2 of Mandara which covered - Appraisals and disciplinary's, one to ones and performance management.

First step into management by having greater responsibility, new store refit, running the shop floor, liaising with customer services and the general public.Attended Schuh Training courses - recruitment and selection, managing performance and induction to management.Level 1 of Mandara achieved which covered Managing styles.

Creating and opening a new store in the new Derby Westfield centre.First taste of stepping into management which was an exciting prospect.Key holder over Christmas.Part time/late nights whilst studying

Taking orders for food.Managing the bar area by replenishing stocks and keeping it clean.Being friendly to the customers.Weekends only

Beeston and DerbyWeekend job while at school.Working on tills, stock replenishment and customer services.

Learning And Development Practitioner Level 3, Learning And Development, Pass

The CIPD Learning and Development Level 3 apprenticeship is an advanced apprenticeship which is the equivalent of two A-Levels

Bachelor Of Arts (Ba), Fine Art Photography

Education record

Intermediate Studies Art and Design; English Language - Grade C Adult Literacy Level 1 - Pass Key skills, IT, Application of number - Pass

Education record

in Art and Design - Merit/ Merit / Merit

Education record

obtained - B's to D's

B A Hons, Photography