Helen Garrison Email & Phone Number

The primary person that builds and maintains solutions using Microsoft SharePoint, PowerApps and other applications, to facilitate data collection and process improvement. Manage the agency Intranet portal to provide a centralized location for key agency data, policies, procedures, forms and news. Create new SharePoint sites and libraries as needed to facilitate teamwork and organize agency records. Provide training and support to site owners. Provide guidance and support to end users. Work with employees across all levels of the organization to streamline processes and create solutions that meet agency needs.

I assess business needs and improve processes across several mid-Hudson Valley Arc Chapters. I work across all levels of the agencies to understand needs, build solutions and teach employees how to use new systems effectively. Designed and provide ongoing support for Intranet to help employees access the tools they need to do their jobs. Developed scanning workflows to digitize paper records and centralize information in SharePoint. Systematically replacing paper forms and manual processes with Nintex electronic Forms and and workflow to help our agencies transition rapidly to changing regulations.

I focus on end user needs to ensure that new systems are successful. Instrumental in providing training and support to enable the IT department to successfully grow from supporting 300 to over 1300 computer users. Work with employees across the agency to identify frustration points and create solutions. Automate business processes with InfoPath and help employees collaborate with SharePoint. Use Captivate to create eLearning content. Assisted in transition from paper to an electronic health records system. Helped employees with no previous experience to become comfortable using a computer. Led the training for a new payroll HR system (Kronos) which included creating a training curriculum and teaching classes. Created clearly written documentation for end users including a user’s guide for both employees and managers.

Kingston, Ny

Develop and oversee agency's benefit package, HR policies, employee health services and HRIS. Ensure compliance with regulations. Support managers in maintaining a positive work environment. Train all levels of the organization in topics ranging from preventing sexual harassment to managing stress in the workplace. Facilitated successful merger and transition of 650 employees to our agency HR and benefit systems.

Responsible for the development and oversight of the agency’s benefit package, interpreted HR policies and procedures to management, assisted supervisors in resolving personnel issues, produced quarterly benefit newsletter and conducted training sessions. Supervised Employee Health Nurse, Benefits Specialist and administrative staff. Successfully implemented a new Human Resource Information System (ABRA). Was assigned the critical responsibility of acting HR Director to Greene County ARC which helped facilitate a successful merger of both Ulster and Greene County chapters.

Implemented HR policies. Oversaw administration of compensation, benefits, recruitment and employee health services. Provided guidance to managers to ensure compliance with regulations. Developed staff recognition program.

Implemented HR policies and programs. Oversaw administration of compensation, benefits, recruitment and employee health services. Responsible for supervising staff of 5 including Recruiter, Benefits Specialist, Employee Health Nurse, Admin. and HR Assistants. Provided guidance to managers and staff to ensure compliance with labor regulations. Developed HR budget. Formulated Center’s position in suits, hearings and charges related to employment practices. Developed a staff recognition program which significantly improved morale.

Responsible for the development and oversight of the agency’s Human Resources function. Supervised 2 positions including Staff Trainer and Administrative Specialist. Ensured continued staffing of all agency positions. Responsible for compensation and benefit programs. Negotiated with vendors annually to ensure a cost effective and comprehensive benefit package. Member of Senior Management team. Worked directly with the Executive Director to develop Human Resource plans and strategies.

Master Of Business Administration (Mba), Human Resources/Information Systems

Mba, Human Resource/Information Systems

Bachelor Of Science (Bs), Marketing And Management

B.S, Marketing And Management

Education record

Activities and Societies: Jazz Band, Marching Band.