Helen Lin Email & Phone Number

Boston, MA, US

Weymouth, MA

Let me help you with your fitness journey! www.HelenLinFitness.com

Easton, Massachusetts

-Write blogs in various fields for SEO marketing-Update social media via Facebook, Twitter and Linked In-Edit website and backlink directories -Provide exceptional customer service to clients

216 Hanover Street And 425 Summer Street, Boston, MA

• Grew revenue by 20% each year since 2015 hire; Generated $417K in annual revenue in private event sales department in 2017
• Implemented customer service management (CRM) database to grow private event sales revenues
• Execute all event details from initial planning stages to full scale operations on the night of the event
• Network with potential clients to sell private event space and entertainment options
• Coordinate marketing materials and advertisements with Marketing Director for private events
• Establish and maintain relationships with clientele from Fortune 500 companies

Boston, MA

• Oversee daily operations, including payroll, actors’ contracts, and ticket sales; hire, train, and manage 20-member staff comprised of actors, house, box office, and group sales professionals; manage $150K annual budget.
• Drive total of $3M in annual ticket sales, and manage and grow group sales to upward of $500K per year.
• Initiated and implemented in-house telemarketing center to revitalize individual and group sales revenues.
• Anticipate the needs of producers, group sales staff, and clients; resolve personnel issues, and assist with any subsequent restructuring; resolve all IT issues for box and business offices.
• Establish and maintain partnerships with businesses; prepare budget negotiations, and promotional pieces with advertisers and restaurateurs.
• Network with concierges and tourism industry professionals, monthly; travel cross-country to nurture business relationships and encourage tie-ins with local restaurants and city tour vendors.

Quincy, MA

* Coached swimmers of all ages and abilities in proper form and technique in all strokes* Wrote workouts and tailored to swimmers' abilities* Engaged with aquatics director to collaborate on the expansion of the program * Recruited new members to the team* Coordinated schedules with other master coaches * Organized swim meets and social activities for the.

Newton, MA

* Coached swimmers of all ages and abilities in proper form and technique in all strokes* Wrote workouts and tailored to swimmers' abilities* Assisted and coached swimmers at various meets

Boston, MA

• Served as liaison between customers, box office, and actors; trained and scheduled staff on weekly basis, and hired temporary house managers. Provided customers with highest quality of customer service.
• Organized merchandise inventory and reported to company manager.

Charles Playhouse- Boston, MA

* Seated patrons while providing excellent customer service* Dealt with ticketing and patron issues under the supervision of the theatre manager* Executed show cues in accordance with the stage manager and actors* Managed volunteer ushers with clean-up duties

Boston, MA

* Sold advertising space to restaurants and tourist attractions in the Boston area

B.S. In Journalism, Broadcast Journalism, Philosophy

Education record