In the past 9+ years in hospitality industry, I assisted company collecting information from clients precisely and entering them into the system accurately. My experienced clerical skills (e.g., phone and email etiquette) and customized service helped on developing and maintaining the rapport between customers and the company. As a fast learner with flexibility, I learnt from the new tasks and collaborated with my teammates to complete the tasks accurately in a timely manner.I anticipate that I will be equipped more administrative skills after the graduation of the Business, Accounting and Management program by the end of Dec 2022.