From Patients to Consumers, B2Bs to HCPs, The KMR Research Studio delivers premium quality ECONOMICALLY, inclusive of desired amenities and accoutrements. Designed from client and respondent input, this is more than just a common focus group facility, offering a relaxing oasis, uniquely satisfying their vision, while simultaneously eliminating their pet peeves! The Studio is aesthetically pleasing internally & externally alike. It accommodates BOTH a small client caucus, viewing from a sun-lit backroom on chocolaty couches with a fireplace; OR large, extended client teams, viewing from the conference room, also with a fireplace. Nestled in the true suburbs of Philly, respondents are fresh, interested, and available from over 300 zip codes within a 40mi radius. Respondents are relaxed and more forthcoming, allowing them to share more deeply, more openly, more authentically. The differentiator setting The KMR Research Studio apart from other facilities is the recruiting insight co-founders & moderators Mike and Helen Karchner contribute, to ensure recruiting success every time! Each of the 4 Rental Options includes complimentary concierge service, meals & beverages. Value has its prominence! Remember Our Mantra: 1-Client 1-Project 1-Price.

As a strategic business partner, Karchner Marketing Research, LLC, satisfies unmet business needs through Qual & Quant opinion, consumer, and market research. Through Helen's experience, she consults with the client to ascertain the proper methodology appropriate to the research needs, whether in-person, telephonic, or virtual. Sometimes in order to best meet a client's objectives we design a customized hybrid methodological approach. KMR has conducted PMR across 86 industries. One of our strongest focuses would be in the Healthcare arena, which includes Pharmaceuticals, Bio-Tech, Nutraceuticals, Insurance, and Medical Device, having conducted research in over 110 therapeutic areas. However, specific industry knowledge, although nice to have, is NOT the most important aspect. Instead, we have gained our expertise through years of hands-on experience. The ability to formulate the proper questions, within a particular methodology, designed in such a manner to glean the deepest "ah-ha" from a respondent, within a certain target market - well, that's our UNIQUE ABILITY! Essentially, that's our core value. We offer the "feel of a small boutique" with customized service, but with the capabilities of a global, strategic partner, to support our clients' research and consulting needs. Helen is a RIVA trained Expert Moderator who custom designs the PMR through ground floor client collaboration. For additional moderator expertise please access www.kmrinsights.com.For information about our studio/focus group facility please access www.kmrresearchstudio.com, or contact me via an email request at helen@kmrinsights.com

My small communication consultancy was created through the encouragement of my mentor Professor Emeritus Dr. Carolyn Keefe, following in her footsteps, and as a legacy to her ultimate and exquisite passion. She inspired me to also provide professional coaching and training services to professionals and students alike. My initial focus was within the communication, petroleum, education, and insurance industries. Although, through increased demand, my client base expanded, across many additional industries, to include any executives presenting in forums, conferences, small groups, online webinars, etc. I also continue to advise and train students, helping them to hone their communication skills, interpersonally, scholastically, and professionally, as they embark upon potential job interviews. Several clients requested me to develop and present corporate communication T&D programs for their employee engagement sessions. I have also custom designed technical writing courses and workshops. Additional services include qualitative research analysis/report editing, general open coaching of C-level staff to write better reports & make engaging presentations, writing training manuals, assisting in visual aid concept development, teaching general written/oral communication skills to frontline employees, analyze existing and design new customer service departments....just to name a few. In a very old fashioned way - with just pen/paper and a video recorder - many of my clients have successfully reached their goals!

In the communication arena for academia, I have moderated round table discussions and focus groups, organized and conducted panel presentations for national conventions, and served as a respondent at communication forums.Since 1986, I have provided coaching and training to students for inter-collegiate public speaking and debating competitions and tournaments. This type of preparation will ready them for ALL future life activities following college graduation whether procuring a job, continuing onto graduate school, or starting a family. The ability to communicate efficiently and effectively is necessary to succeed.As the President of the Alumni Association, I was a liason to professionals who are past WCU-PKD members, editor for PKD Triangle Magazine, managed judging recruitment, organized ceremonies, provided leadership and assistance to the current director. Additionally, I served as the tournament director for one spring competition which involved, marketing, advertising, and all aspects of running a timely, educational, and enjoyable experience.

As the Director of Forensics, I was responsible for recruiting and developing an active and competitive inter-collegiate public speaking team. Forensics is a co-curricular activity which involves public speaking and debating among college and university students both nationally and internationally. I coached and trained individual students for open forensic competition and invitational tournaments. During my tenure, I built a small but strong, talented, and cohesive team which won over 50 accolades in the form of honorable mentions, certificates, plaques, and trophies. Specifically, in 2004 my team won the PA State Forensic Association's Presidential Championship! This was a very SUCCESSFUL co-curricular activity. I established the rubric, engaged students through auditions, guided students in topic/piece selections, coached the team, and supported their fundraising efforts. The most awesome accolade received occurred when future freshman stated that their final college selection was attributable in part towards an opportunity to compete in forensics under my directorship!

As a college professor, supporting staff on a part time basis, I taught 2-3 classes per semester. I frequently selected the course textbooks, reviewed supplementary material, designed course curriculum, wrote examinations, and lectured course material to the evening students within the Center for Continuous Learning Division for the following classes: Communication at Work, Public Speaking, and Clinical Language Communication Skills. I also prepared students professionally, training them to make better contributions within their workplace through oral/written communication, as well as intra-/interdepartmental presentations.Additionally, I authored a customized communication and technical training manual for an external client of their Corporate Connections Division.

Under the chairmanship of Dr. Aram Aghazarian, I had the awesome opportunity to teach two Public Speaking courses per semester to an extremely diversified and eclectic group of college undergraduate level students, which included complete course development, selection of course supplements, examination design, etc.

I taught written communication techniques to petroleum industry engineers and other energy specialists through a community education program. I also designed and presented lectures and handouts within the guidelines of the stipulated criterion.

I specifically developed and structured course curriculum, prepared students professionally, designed examinations, lectured course material in the following classes: Administrative Procedures and Technologies, Computer Keyboarding, Keyboarding Skill-building, Business Communications, Medical Insurance, and Introduction to Speech Communications.

I specifically developed and structured course curriculum, prepared students professionally, designed examinations, lectured course material in the following classes: Business Writing 1 and Medical Insurance, Coding, Terminology, & Office Operations.

Promoted into the North Collier Hospital Campus, for CHC, at their North Naples location, oversaw more program development, designed better risk mitigation protocol, conducted interviews with medical and non-medical staff, held focus groups and panel presentations to improve onsite risk mitigating actions and processes for all 8 campus locations.

I was hired to design, implement, and manage key operations of the NCH Workers’ Compensation program for 2,500 employees. Communicated daily with managers, directors, V.P. executives, adjusters, and legal representatives. Proposed settlements for litigated cases. Reviewed contract proposals. Developed the Corporate Policies and Procedures for WC reporting. Conducted onsite evaluations. Served on the workCare task force to improve the managed care product. Managed OSHA database. Designed corporate training seminars for 220 participants. Reduced the lost and restricted time by approximately 74%. Authored a workers’ compensation manual for the NCH.

While at John Hancock Insurance, I gained vast experience within the healthcare industry. I conducted the following: • Evaluation (payment approval & denial) of both medical and disability short-/long-term claims in both the occupational & non-occupational arenas• Conducted research for adjudication of contested decisions for ERISA litigation• Interfaced with all insured claimants, medical specialties, and administrators (hospital and office) • Trained customer service representatives• Consulted with insurance executives on payment, scheduling, and approvals of various medical & therapeutic procedures and pharmacological agents/supplies• Conducted FGs, Dyads, Triads, and IDIs with insurance executives & personnel including processors, supervisors, CSR’s, self-insureds, MCOs/PHCSs, and TPAs/ASOs