Helen Overton Email & Phone Number

Brisbane City, Qld, Au

Brisbane, Australia

Available to commence a new role and am open to Permanent, Contract or Temporary Roles.

Eagle Farm, Queensland, Australia

Liaising with Clients in call-centre environment Trouble-shooting issuesStaff Training Meeting DeadlinesMicrosoft Word, Excel & 2 Databases

Albany Creek, Queensland, Australia

Updating computer system Upgrading MYOB software

Brisbane, Australia

Liaising with staff and prioritizing their requestsMonitoring Service Desk QueueUndertaking weekly staff updates and discussionsKeeping abreast of changes in the organization and ensuring the Service Desk is able to assist as neededAssisting Contractors with their paperwork to minimize downtime

Brisbane

Staff managementQueue managementPrioritisation and re-prioritizing on a regular basis to meet the changing needs of the business Liaising with staff on a daily basis and keeping them across any changes to the timing of their request.

Brisbane, Australia

Tenancy Security utilising Cardax software TelephonyReconciliationsReception ReliefRelief AccountsWorkplace Health & Safety.

Brisbane City

Interviewing candidates and listing positions with clients including all associated paperworkThe completion of reference checksGeneral administration Payroll

Liaise with Vincentions throughout Queensland to ensure completion of accurate and timely paperwork. Preparation of procedures manuals and supervision of Accounts Payable and Accounts Receivable ClerkRelief Reception as requiredProcessing of donations during Appeal periods Assistance with management of Fleet Vehicles.

Spring Hill, Queensland, Australia

Administration duties using Microsoft Word, Excel & AccessRelief Reception Relief Accounts Payable Processing of Donations on Donor Management software including credit card processing and receiptingReport preparation for Management

Bribie Island, Queensland, Australia

Staff Rostering and Management Procurement Bookkeeping and ReconciliationsAdvertisingMenu preparationCustomer Service

Fortitude Valley, Queensland, Australia

Fortnightly Payroll for 800 staffCare Systems softwareMicropayFast & accurate dat entryEnsure accurate costings were recorded Telephone enquiries including resolving complaints Microsoft Word Management Reporting

Fairfield, Queensland, Australia

Fortnightly Payroll for 600+ StaffLattice HRMS Software Accurate Data EntryAllocation of costingsAssisting with running of full payroll approx 6000 peopleHandling of enquiries and complaintsStaff Training

Fairfield, Queensland, Australia

Reviewing classification documents and ensuring personnel were on correct pay ratesInput WHS FormsHandling of enquiries and complaints Administrative duties

Surfers Paradise, Queensland, Australia

Sale of Function & Meeting RoomsAnswer Guest EnquiriesLiaise with Banquet Manager, Convention Sales Manager & Chefs dailyAttend commencement of all large functions to ensure smooth-running Preparation of accurate accounts for Clients Function Supervision

Itil Foundation Certificate, In It Service Management

Prince2, Foundation Examination

Education record