Helen Peffer Email & Phone Number

London, United Kingdom

Provision of confidential PA and secretarial/administrative support to the Directors and their teams on all matters of sensitivity and confidentiality• Key contact and spokesperson to internal team and external consultants/clients in the absence of the Director • Acting as intermediary between customer and internal departments to ensure quality customer service• Extensive diary and in-box management for the Directors, ensuring effective use of their time• Screening emails and post to ensure senior team are aware of urgent matters, action taken and follow through• Organisation and hosting of visitors, promoting a positive corporate image• Undertook ad-hoc assignments thereby assisting the Director in effective time management• Scheduling and planning internal and external meetings• Dealing with highly confidential documents and projects information• Covering for other PA's where needed • Organising agendas• Arranging meetings, taking minutes and managing meeting actions• Departmental administration for the teams of: catering, travel, document processing, printing, stationery • Processing invoices, setting up suppliers on the in-house system • Booking meeting rooms and arranging conference calls• General administration duties such as scanning, photocopying

• Taking minutes• In-box management• Preparing reports using various systems including SAP and Report Manager• Reconciling financial reports

• Provision of confidential PA and secretarial/administrative support to the Directors and their teams on all matters of sensitivity and confidentiality• Key contact and spokesperson to internal team and external consultants/clients in the absence of the Director • Acting as intermediary between customer and internal departments to ensure quality customer service• Extensive diary and in-box management for the Directors, ensuring effective use of their time• Screening emails and post to ensure senior team are aware of urgent matters, action taken and follow through• Organisation and hosting of visitors, promoting a positive corporate image• Undertook ad-hoc assignments thereby assisting the Director in effective time management• Scheduling and planning internal and external meetings• Dealing with highly confidential documents and projects information• Covering for other PA's where needed • Organising agendas• Arranging meetings, taking minutes and managing meeting actions• Departmental administration for the teams of: catering, travel, document processing, printing, stationery • Processing invoices, setting up suppliers on the in-house system • Booking meeting rooms and arranging conference calls• Ordering IT equipment • Setting up new starters• General administration duties such as scanning, photocopying • Collating Freedom of Information requests

• Provision of confidential PA and secretarial/administrative support to the Director and team on all matters of sensitivity and confidentiality• Key contact and spokesperson to internal team and external consultants/clients in the absence of the Director • Extensive diary and in-box management for the Director, ensuring effective use of director’s time• Screening emails and post to ensure team are aware of urgent matters, action taken and follow through• Organisation and hosting of visitors, promoting a positive corporate image• Undertook ad-hoc assignments thereby assisting the Director in effective time management• Scheduling and planning internal and external meetings• Dealing with highly confidential documents and projects information• Departmental administration for the team in terms of: catering, travel, space planning/moves, document processing, printing• Processing expenses • Booking meeting rooms• Ordering IT equipment and setting up hardware and software • Setting up new starters• General administration duties such as filing, scanning, photocopying and archiving• Distributing post• Assisting the Director with property management• Arranging quotes for client’s building insurance• Amending/cancelling client’s building insurance policies

Senior Level Support • Provision of confidential PA and secretarial/administrative support to the Director of Operational Standards and team on all matters of sensitivity and confidentiality• Key contact and spokesperson to internal team and external consultants/clients in the absence of the Director • Acting as intermediary between customer and internal departments to ensure quality customer service• Extensive diary and in-box management for the Director and other senior managers as required, ensuring effective use of managers time• Screening emails and post to ensure senior team are aware of urgent matters, action taken and follow through• Organisation and hosting of visitors, promoting a positive corporate image• Preparation of complex board reports to a tight deadline• Undertook ad-hoc assignments thereby assisting the Director in effective time management• Arranging complex international travel, visas and hotel accommodation both in the UK and internationally • Scheduling and planning internal and external meetings• Dealing with highly confidential documents and projects information• Covering for other PA's where needed • Preparing presentations• Organising agendas• Arranging management meetings, taking minutes and managing meeting actionsBusiness Administration• Departmental administration for up to 50 staff in terms of : Catering, travel, space planning/moves, document processing, printing, stationery, and H&S• Processing expenses and invoices, monitoring budgets and setting up suppliers on the in-house system • Booking meeting rooms and arranging conference calls• Preparation/creation of PowerPoint presentation and Excel reports • Organising events, activities and team meetings• Ordering IT equipment and setting up hardware and software • Setting up new starters• Managing annual absence /holiday reporting• General administration duties such as filing, scanning, photocopying and archiving• Distributing post

• Booking accommodation, flights, train travel, conference facilities for several corporate business accounts

Education record

Education record