Helen Pennington Email and Phone Number

TUPE'd across from SSE Logistics.Manage the entire warehouse operation from goods in to goods out on behalf of Scottish & Southern Energy. Supplying all gas and electrical items to engineers and depots in the field covering approximately 50% of the UK.SLA’s adhered to and KPI’s met.Health & Safety, compliance, stock taking, finance reporting, management meetings and reporting. Face to face customer meetings.Continuous Improvement projects.

Manage the entire warehouse operation from goods in to goods out on behalf of Scottish & Southern Energy. Supplying all gas and electrical items to engineers and depots in the field covering approximately 50% of the UK.SLA’s adhered to and KPI’s met.Health & Safety, compliance, stock taking, finance reporting, management meetings and reporting. Face to face customer meetings.Continuous Improvement projects.

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Encourage service improvement, opportunities for improvement and further development for all employees.To demonstrate performance, motivation and level of engagementControl and be accountable for all warehouse functions, ensuring that all the targets are met using the resource plans to achieve customers KPI’s & SLA’s, Collate management information, labour, volume reports and daily reports as required and in line with smart objectives.Ensure that quality, Health & /Safety / Environment standards and Safe & Legal are maintained, that all incidents are investigated in an accurate and timely manner to the company standard. Ensure compliance of the operation to the quality systems, industry standards and legal requirements.Lead a programme of continuous improvement through the development of the team to ensure KPI targets are met and where possible exceeded. Provide best possible employee relations by positive leadership, encouragement, motivation and regular communication.Ensure Company policies and procedures are adhered to by employees, agency staff and visitors and that necessary corrective or disciplinary action are undertaken.Responsible for Team Leaders, Warehouse Operatives, Agency Staff and all relevant equipment required to operate successful shift.Respond constructively to customer requests and develop a pro-active relationship with the customer whilst creating a positive image and minimise disruption or cost impact to the business.Actively promote positive employee relations by positive leadership, encouragement, motivation and regular communications.• Review Team-leaders through the monthly process