Helen Pullen Email & Phone Number

Greater Bristol Area, United Kingdom

• Picked customers' orders on the shop floor, ensuring top-quality products are selected and meeting their specific requests.• Provided exceptional customer service by fulfilling orders accurately and efficiently.• Collaborated with team members to maintain a smooth operation and meet daily targets.

Head Office

Key Responsibilities:Allocate supplier invoices accurately for the Group to ensure that suppliers are paid in agreement with the terms of the credit agreement.Provide administration support to all AGI branches across the AGI Group as agreed in advance with my manager.Deal directly with suppliers via email and phone.Keep spreadsheets up to date with key information, including the sales invoice query spreadsheets.Obtain and edit proof of delivery.Generate sales invoices for customers.Send any copy documents from in house system.Report any non-compliances.Assist with scanning and shredding for the Finance Team to support the audit process and undertake any other administrative duties to aid the smooth running of the business.General Responsibilities:To work at all times for the best interests of AGI.Work effectively with my colleagues and other departments and AGI branches to provide outstanding customer service to both customers and colleagues.Identify, and with line manager, action own training and development needs.Actively participate in one-to-one review meetings, coaching and training as required by my line manager.Meet agreed targets and performance goals.Maintain an up to date knowledge of the company portfolio of products and services.Carry out such duties that may reasonably be required to ensure the smooth running of the organisation

Bristol, England, United Kingdom

Key Responsibilities:Allocate supplier invoices accurately for the Group to ensure that suppliers are paid in agreement with the terms of the credit agreement.Provide administration support to all AGI branches across the AGI Group as agreed in advance with my manager.Deal directly with suppliers via email and phone.Keep spreadsheets up to date with key information, including the sales invoice query spreadsheets.Obtain and edit proof of delivery.Generate sales invoices for customers.Send any copy documents from in house system.Report any non-compliances.Assist with scanning and shredding for the Finance Team to support the audit process and undertake any other administrative duties to aid the smooth running of the business.General Responsibilities:To work at all times for the best interests of AGI.Work effectively with my colleagues and other departments and AGI branches to provide outstanding customer service to both customers and colleagues.Identify, and with line manager, action own training and development needs.Actively participate in one-to-one review meetings, coaching and training as required by my line manager.Meet agreed targets and performance goals.Maintain an up to date knowledge of the company portfolio of products and services.Carry out such duties that may reasonably be required to ensure the smooth running of the organisation.

Greater Bristol Area, United Kingdom

I have worked in the NHS as a information professional since leaving University in 2000.Monitor and report on the Key Performance Indicators to ensure the maintains its high standards.I am in charge of the day-to-day operations and ensure that they are carried out efficiently and effectively by all team members.I have developed opportunities for outreach into clinical areas an example of this would be the set up of a journal club for the Gynae Dept.I manage the collections including the selection, cataloguing and classification of stock, as well as the promotion of Learning Resources stock and the monitoring of its use.I provide, develop and evaluate the training of users in Library, IT and research skills. Including accessing the Intranet, Internet, electronic journals and databases.I undertake literature searches for hospital staff and assist those staff in enhancing their own literature searching skills.I keep abreast of developments in professional and ICT issues within the NHS.I actively promote and raise awareness of services i.e. Newsbeat, the weekly e-newsletter and Voices, the hospital’s monthly magazine.Co-Editor of the library’s WebPages hosted on the local intranet, Connect.Stock relocation and editing of library journals.Annual journal subscriptions.Appointment of a new Library Assistant. Tasks included:Short listing applicants.Preparing interview questions.Evaluating candidates based on their interview performance and jobspecification.Bristol Royal Hospital for Children Clinical Librarian for the Paediatric Intensive Care Unit

Undertake training. Issuing and returning books.Inter-library loan requests.Literature Searching.Cataloguing and Classification.

I worked on the paediatric intensive care unit as their clinical librarian. I used considerable initiative to develop the clinical librarian role on the unit. I used my excellent public relations skills to promote the role in the clinical, multidisciplinary setting. I undertook complex clinical and research queries on behalf of Trust staff. I delivered training in information and research skills. I provided tailored current awareness services. I assisted in maintaining and developing service wide systems, facilities and services.

University Hospitals Bristol Nhsfoundation Trust

Monitor and report on the Key Performance Indicators I am in charge of the day-to-day operations and ensure that they are carried out efficiently and effectively by all team members. I have developed opportunities for outreach into clinical areas an example of this would be the set up of a journal club for the Gynae Dept.I manage the collections including the selection, cataloguing and classification of stock, as well as the promotion of Learning Resources stock and the monitoring of its use.I provide, develop and evaluate the training of users in Library, IT and research skills. Including accessing the Intranet, Internet, electronic journals and databases.I undertake literature searches for hospital staff and assist those staff in enhancing their own literature searching skills.I keep abreast of developments in professional and ICT issues within the NHS.I actively promote and raise awareness of services i.e. Newsbeat, the weekly e-newsletter and Voices, the hospital’s monthly magazine.Co-Editor of the library’s WebPages hosted on the local intranet, Connect.Stock relocation and editing of library journals.Annual journal subscriptions. Appointment of a new Library Assistant. Tasks included:Short listing applicants. Preparing interview questions.Evaluating candidates based on their interview performance and job specification.

I joined the committee to ehance my knowledge of the wider profession.

Work placement whilst studying for BSc Information Management. I was in charge of setting up the video machines to record programmes overnight that would go into the library for future use, news stories etc.

I spent two years at the library as a library assistant whilst studying for my A Levels.

Bsc (Hons), Information Management

Activities and Societies: Joined the tennis club.The information profession is in a period of rapid change. New information.

A Level, English, Environmental Science

Gcse, English, Maths, Science, History, French, Music, Graphic Design

Activities and Societies: Joined the school orchestra (played the violin) and played tennis for the school.